North Stone Granite

Formerly Mughal Marble Inc.
Countertops
520 Coronation Dr. Toronto ON M1E 5C7
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North Stone Granite
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97%

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Reviews by rating (past 12 months)
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Best of 2019 winner 4 timesBest of 2019winner 4 times

Reviews for North Stone Granite

Average customer rating:
9.9 10 (108 reviews)

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Private User
Private User
Private User reviews Edmonton, AB
2/10

Quartz Countertop

He gave us his word that he will cut to size an opening for an in counter top stove after we get it, which was not here at the time of installation.
He would not answer any phone calls or emails. We went down to his warehouse, we spoke to one of his employees to tell him about our issue, he said he would tell him. still no response. Not responding to our phone calls.
What I find disturbing about this is that if doesn't wish to help us after the fact, he can just answer his phone and talk about it. Totally ignoring the issue is outright unethical.
Kris was very efficient in answering the phone before the project and during the project. delivered on time.

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Company Response

We are adamantly in disagreement with this account of the events. The product and service for a quartz countertop was delivered on time and exceeding expectations. Client then asked days later for additional work regarding cutting a different size for the cooktop then what was originally provided. This would have risked damage to the stone and cabinets and was clearly explained. We declined the work professionally and politely. Client refused to accept this and based the review on work that was never agreed to be completed. All of this is captured in signed contracts and written communication. We are extremely disappointed that this was allowed to be posted without any evidence to support these claims.

Virginia
Virginia
3 reviews Brampton, ON
10/10

Bathroom vanities and counters for craft room

Very professional. Excellent work at a reasonable price.

I couldn’t be more pleased with the job.

I originally met with Chris at their workshop to view smaller, leftover cuts of quartz that might be suitable for two smaller bathrooms
(2 Vanities, 1 shower bench and 2 thresholds)
Chris was able to find pieces that were perfect for my spaces at incredible savings.
I also viewed samples at that time for the larger counter areas for my craft room.

When the contractor was ready, Chris came out to measure. He managed a quick turnaround time. Installation went smoothly with a pleasant and experienced team putting everything in place.

I would happily recommend North Stone Granite without hesitation.

Thanks for a job well done.

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Company Response

Thanks for the fantastic review! It was a pleasure working with you:)

brett_harvie
brett_harvie
1 review Hanover, ON
10/10

Kitchen Renovation

Chris and Russ from NorthStone Granite were fantastic to work with throughout the process of selecting our new countertop. They went over and above in scheduling an appointment and assisting us in selecting the perfect material. Very informative about the different materials, the installation process and care and maintenance. We felt very comfortable and like they truly were invested in making our dream kitchen come to fruition. We would highly recommend NorthStone Granite to anyone! Thanks again guys!

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Company Response

Thanks for the great review!

ivanka.tchekovski
ivanka.tchekovski
1 review Mississauga, ON
10/10

Kitchen renovation

I'm very happy with the work done by Chris. The kitchen counter installation was completed in a timely manner. Chris is very friendly and professional. I highly recommend him.

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Company Response

Thanks for the kind review Ivanka. It was a pleasure doing business with you.

dan_hotoyan
dan_hotoyan
1 review Brechin, ON
10/10

Kitchen counter tops

Amazing work! We are very happy we contacted them for our project. Chris and Russell brought out our choice of samples which made it easy to choose. It was a about 5-6 days from measuring to install. Very professional operation. Considering the massive size of this slab they made it a breeze. Seamless joints with perfect level. Good clean quality work. So now we have a gorgeous quartz kitchen! The pictures speak for themselves. Thanks again!!

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Company Response

Thanks for the great review Dan! That island almost broke our backs but it was well worth it!

MLatreille
MLatreille
1 review Little Britain, ON
10/10

New counter

Replaced an outdated, poorly installed quartz countertop with a beautiful new one. Every step of the process was transparent and simple. They know what they are doing and the final product is absolutely amazing. The price was also a huge bonus, as I was quoted nearly double for the same slab from another company. Chris and Russ are solid guys that do high quality work.

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Company Response

Thanks for the kind review Matt. Have a great summer at the lake.

Marcelli
Marcelli
1 review , ON
10/10

Kitchen counters, bathroom vanity, kitchenette

This is Northstone’s third job in our home and we always appreciate how easy they are to work with and the quality of work. They completed granite for our kitchen, 2 wide windowsills and a bathroom vanity. Most recently they completed counters for kitchenette (in-law suite)
Would gladly recommend them for work. Great communication, deadlines and competitive pricing!

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Company Response

Appreciate the feedback!

henninkservices
henninkservices
1 review Hamilton, ON
10/10

Kitchen Renovation

North stone granite supplied and installed the quartz countertop. They were very easy to work with and had everything completed exactly on time.

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Company Response

It was a pleasure working with you!

sanjiv
sanjiv
1 review Mississauga, ON
10/10

kitchen Renovations

We hired NorthStone granite to replace the kitchen counters in our investment property in Hamilton. Chris and Russ were extremely cooperative and made the effort to come all the way to first measure then back again for install. Their workmanship was incredible and the entire process was seamless. Extremely friendly people to work with and we highly recommend them. Thanks NorthStone Granite.

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Company Response

Thank you for your review and kind words. It has been a pleasure working with you as well and we look forward to collaborating on your future renovation projects.

Sandy a.
Sandy a.
1 review Consecon, ON
10/10

Quartz kitchen counters

We were absolutely satisfied by the quick response, professionalism and timely installation of our new Quartz kitchen counters. Compared to others, we found our quote to be reasonable and the quality of the counters was outstanding. Congratulations to Chris and Russell for a job well done. We would recommend your company to anyone wanting quality product and friendly service at a great price.

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Company Response

Thanks Sandy! Your counters look absolutely gorgeous with your two tone cabinets. We were thrilled to be part of your new dream kitchen!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about North Stone Granite

Why contact Chris and Russell at NorthStone Granite?

1) FREE in-home & no-obligation estimates. Or for a quick quote, please send rough dimensions or pictures of the countertop layout.
2) All our quotes include removal and disposal of existing countertops.
3) Access to materials (Quartz & Granite) from any supplier within Ontario.
4) Wide selection of sinks & faucets at wholesale prices.
5) Lifetime warranty on material & installation.
6) Fully insured and WSIB covered.
7) Homestars 2018 Best of Award Winner! Check out client reviews!

Industry Leaders in Custom Granite and Quartz Countertops:

NorthStone Granite is proud to be a Toronto, Ontario based granite and quartz fabricators, offering custom kitchen countertops in a vast array of colours and edge profiles while servicing the Greater Toronto Area and Southwestern Ontario to the Ottawa valley. In addition to custom countertop fabrication, NorthStone Granite features a unique and innovative line of natural stone products including custom bathroom vanities, dining tables, sofa consoles, fireplace mantles and backsplash. Our designs can be adapted to complement any size room. We believe in old-fashioned customer service, combined with the latest technology to make your custom project a success.
The founders of NorthStone Granite have over 20 years experience of working with granite and other materials in all segments of the stone industry, including residential, furniture, construction and restoration.  They have dealt extensively with builders, designers and architects over the years, collaborating with them in both commercial and residential applications.

CATEGORIES
Countertops
PRODUCTS
Quartz/ Granite/ Marble/
SERVICES
Full range of custom kitchen granite and quartz countertops, bathroom vanities and specialty items as well as a broad spectrum of commercial applications
BRANDS
Ceaserstone HanStone Silestone CIOT InterStone Lucent Quartz KStone Quartz MSI Stone
WEBSITE
http://www.northstonegranite.com
YEAR ESTABLISHED
2012
PAYMENT METHOD
Cash, Cheque and e-transfer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Warranty on Material and Installation
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.