He was pleasant and did a fine job, though he did profess to have no idea how to fix a few little things we asked about. Be warned though, that thanks to a system of something like "shop charges" an hour's work did cost 300 dollars, which seems a bit steep.
As new home-owners, we wanted a full plumbing inspection and 101 basics course on maintenance. Irish Mike was great - he took the time to explain everything to us and check everything in our house. Fastest service ever and very worthwhile!