Unfortunately I got rental agreement with this company with my new house. First I had to wait over 40 minutes on the line till someone will pick up the phone, after they answered they transferred me to voicemail right away. From the third try when I reached the "customer service representative" (there was no customer service at all). The person was speaking in a rude demanding voice tone. Rejected to connect me to his manager and just hang up the phone. I never had such issues with other companies, but "Green Planet Home Service" is simply a disaster. If you have a choice never ever use their services.