Icf Plus

Builders
9803-9859 111 Street Northwest Edmonton AB T5K 1K1
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Reviews for Icf Plus

Average customer rating:
7.5 10 (11 reviews)

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Satisfied c.
Satisfied c.
1 review Darwell, AB
10/10

Basement,septic and house lockup

Justin and his crew were very easy to deal with. They came when they said they would and stayed at it until the house was locked in. Justin was very helpful right from planning to lockup making suggestions as we went along which was very appreciated.

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Company Response

This was a great project. What started out as and Icf foundation install ended up being a complete Home package sale and installation as well as the new septic system. The homeowners were outstanding, communication was excellent and they paid exceptionally fast. It's homeowners like this that make me love what I do.

Nikole in Calgary
Nikole in Calgary
1 review Fitzgerald, AB
3/10

Basement foundation.

Justin is difficult to work with. He doesn’t communicate well. For example He asked us if we wanted hurricane straps put in place. After some research to see if they were necessary we phoned him and told him yes we would like them. After foundation was poured we asked him where the hurricane straps were and he said we didn’t ask for them. Come to find out we have to “email him” with requests as he is far too busy to remember phone calls and he deletes all his texts. (We find this out at the end of the job) So as a result his crew put in at the most one nail in the hurricane strap. Some pulling out completely otherwise none of them were secured. When our house was placed (RTM home) they told us they are #1 required by the banks (come to find out during bank inspection that was one of the main things they look at) and #2 the way they were placed they are basically useless. When we tried to bring it up to Justin he wouldn’t let us have a word in edgewise and said one thing after another. So basically we spent $700 (far too much regardless.) on something that is useless.
Justin also kept pushing our project back. Partly because of weather, but mostly because of scheduling. Then the day before he was scheduled to come out he demanded a soil test to be completed” for his insurance”. Costing us more money, and more possible delays.
All in all Justin and his crew did a fair job. They did know what they were doing. In the end we had to ask them to come pick up their left over material that had been sitting there for a couple of weeks. However his attitude and they way he treated us and some of his crew is much to be desired. In the end we were just glad to give him his money and be done with him. We wouldn’t recommend him to anyone. There are other qualified contractors out there.

1 of 1 people found this review helpful.
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Company Response

This homeowner was acting as her own general contractor. We did our best to help guide her through the building process. On no less than 4 occasions did we indicate to her and her husband that all changes need to be received in email form. The three weekperiod up to and including the installation of the foundation there were 326 phone calls/text messages. I would receive a text message from the husband in the morning on his way to work requesting a change and then two hours later I would receive a phone call from the wife requesting something different. The house fit on the foundation absolutely perfectly. Other than 2 lose hurricane straps the job was perfectly. It passed both the building inspection and the bank inspection without issue .

cl-black
cl-black
1 review Ardrossan, AB
10/10

New lake house

ICF plus was very committed to high-quality standards. Justin was extremely knowledgable and helpful beyond just building my house. He was able to make suggestions regarding positioning of the home, functionality of the driveway, and even future landscape considerations. The worksite was always very organized and cleaned daily. He answered any questions I had and always offered up solutions to improve the build. His staff were very courteous and professional. We have recommended ICF Plus to many other people
within our area as we know they will be well taken care of.

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Company Response

This was a fun build. Lots or obstacles to over come. Homeowners were great, very easy to get along with.

bruce.mortenson
bruce.mortenson
1 review Edmonton, AB
10/10

Cabin foundations on Slave Lake

When you hire Justin you get 3 men. With great accuracy and workmanship. Also very cost effective.

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Company Response

Being this project was out of town, Bruce treated us like royalty. His hospitality was second to none. This was our 8th project in this subdivision, great people

John E
John E
3 reviews Edmonton, AB
10/10

ICF Plus aced the job!

My mother had a 25-year-old riverbank bungalow with a walkout basement. The foundation had pushed outwards and the rear wall moved slightly. Justin identified the problem, which had nothing to do with the riverbank. A missing sump pump caused soil to erode from 70 feet of rear foundation and about 25 feet on each of the sides.

A licensed engineer agreed with the analysis and signed off on Justin's work plan. Justin and his crew excavated 120 feet of foundation, including 20 feet that had to be dug by hand. A second foundation was poured and tied into the original with rebar as shown in the pictures. Weeping tile and a sump pump were installed, the foundation trench filled and tamped and the yard was landscaped.

Justin’s communication, service and price were all excellent. If anyone wants more information, Justin should still have my phone number. Ask him to put you in touch with John in Riverbend.

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Company Response

This project made us scratch our heads. The problems were quite obvious however It was very difficult to pinpoint the root cause. After identifying the problem ,the project went off with out a problem

Alexis &.
Alexis &.
1 review , AB
10/10

House Build

Justin and his team with ICF Plus were an absolute dream and savior when building our home. They were able to give us sound advice and even took our calls late in the evenings when we was unsure of next steps. ICF was BEYOND professional and had the utmost reliable staff present at all time.

Having such a fantastic experience with Justin and ICF saved us a tremendous amount of headaches as this was the first time we built a home. Their craftsmanship was impeccable and the attention to detail was outstanding. I could not be more happy with the level of service and commitment that was given to us.

Thank you so much for all of you hard work, you made our dream home the most validating experience we have had to date. I would recommend Justin and ICF plus to anyone that is looking for a quality business that delivers on their word every single time.

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steildarrin69
steildarrin69
1 review Terrace, BC
10/10

Home taken to lockup in remote location

No issues with work done
Very entertaining group easy to work with can’t go wrong with them

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Company Response

Mr steil Was a pleasure to work for us this hospitality while working on site was enjoyed by all our crew and made it a fun project

Jinwei
Jinwei
1 review Edmonton, AB
10/10

ICF foundation

Start and finish the project on time as scheduled, efficiency work and good finishing quality. Clean up site after finish.

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jeff in Edmonton
jeff in Edmonton
1 review Edmonton, AB
9/10

In fill

We originally discussed an ICF basement but ended up using this company for the whole project. We found everyone we dealt with to be helpful throughout the process. Not only did they make cost saving recommendations along the way, they worked diligently with the sub trades to ensure all work was completed correctly and on time.

As a first time "builder" we couldn't have done this without their help.

1 of 1 people found this review helpful.
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Kevin Smith in Edmonton
Kevin Smith in Edmonton
1 review Edmonton, AB
0/10

Lake House

We considered using ICF Plus as the general contractor for our project but thankfully we recognized inconsistent behaviour and decided on using another contractor. Our big mistake was allowing ICF Plus to do the foundation and framing, before project started we had agreed on amounts for each part of the project and overall budget. Justin gave one excuse after another and delayed starting project for 4 months. When he invoiced he charged for thousands of dollars for " extras". Most of extra charges were for work he never told us about till it was done, when I complained and refused to pay for all the extras his answer was simple ..... Thats' the way its done he said.....when I told him it was over our agreed budget .... His answer was once again simple " I don't give a F...... about your budget" At that we had enough of Justin and informed the general not to use him anymore for any of the project. It is a real same that someone with Justin's talents takes that attitude. He is capable of doing decent quality work, his arrogance and ignorance make working with him impossible!!!
He delayed our project which caused a lot of problems for every other trade involved and added thousands of dollars of expenses. He accepted no responsibility for all the grief he caused, there are lots of quality contractors out ....... Save yourself a huge headache and pass on this guy.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Icf Plus

At ICF PLus inc. We pride our selves in giving our customers the Highest Quality products at affordable prices. We offer complete house building services Give us a call and we can make your dreams a reality 780-271-0464

CATEGORIES
Builders, Concrete Contractors, and Foundations
WEBSITE
https://www.icfplus.ca/
PAYMENT METHOD
E-Transfer & Cheque
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes, ask for details.
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