HomeStars  >  Shutters & Blinds in North York  >  Shade Works Window Fashions
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.
96%
This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
15
0
1

Reviews for Shade Works Window Fashions

Average customer rating:
9.8 10 (59 reviews)

Sort by

Soheyl in Vancouver
1 review Vancouver, BC
4/10

Installing blinds for our townhouse in Vancouver did not go as smoothly as we hoped. Several wrong parts were ordered, multiple attempts at fixing the issues with the product or the installation, etc.
The project took almost 3 months to finish!!! To be fair we got a 15% discount as they agreed that the level of service was very poor, but overall, I cannot recommend them as a professional service.

Was this review helpful?
Company Response

Hi Soheyl,

Very sorry that it took so long to get everything completed. What could have gone wrong went wrong with this project, but I do appreciate your patience with me and wish I could have done better for you. We will continue to stand behind our products and services, so please be in touch if you ever need anything else. Thanks!

aaron
1 review Toronto, ON
10/10

Great customer service and a quality product. Our office is now much safer due to blinds.

Was this review helpful?
Company Response

Thanks for the review Aaron :)

R & R Toronto
8 reviews Toronto, ON
10/10

I contacted Shade Works after seeing the reviews on HomeStars. I cannot say enough about the excellent level of service I received from Jordan. He visited my house twice and provided me with different options for my various requirements. Also, we had to sync up installation with the painter and Jordan was very accommodating with our our painter's schedule and arranged for his installer to come twice. We went with the silhouette shades downstairs and faux wood blinds upstairs ... I absolutely love them and we get tons of compliments on them. I highly recommend Shade Works!

Was this review helpful?
Company Response

Thanks! It was so fun working with you!

Janice
1 review Mississauga, ON
10/10

We were looking for room darkening blinds that were z-wave enabled to work with our Amazon Echo. Shade Works came into our home and brought samples to choose from. They measured, ordered and installed everything efficiently and accurately. We now have blinds that will work with a remote, or from an app on our phone or we just say, "Alexa, open the blinds to 70%" and they open without us touching a button or getting off the couch.

Was this review helpful?
Company Response

Thanks for taking your time to give us this review Janice! It is much appreciate it. We are glad you are enjoying your new shades :)

Paul kurtz from Brampton
4 reviews Vaughan, ON
10/10

They installed a pair of automated bedroom blinds by Lutron. Beat the price of competitors and were more than easy to deal with. We will use them again. After installation, they provided the programming and instructions. Flawless from start to finish.

Was this review helpful?
Company Response

Thanks!

Vanessa B.
1 review Toronto, ON
10/10

I was so impressed with my experience working with the Shade Works team. From the excellent customer service to the high quality product, I couldn't have been happier. My blackout shades have make a huge difference in my quality of sleep. Can't say enough good things about this company!

Was this review helpful?
Company Response

So happy you love them!

morrisonfam60
1 review Toronto, ON
10/10

1st class. Professional on quote visit, great follow up on pricing + perfect install, both quick + efficient.
I would strongly recommend + in fact have already done so!

Was this review helpful?
Company Response

Thanks for the kind words and we are glad to have helped you guys out !!

Jo C.
1 review Vancouver, BC
10/10

We ordered a few sets of blackout blinds for our bedrooms. We were very happy with the high quality of the product and we liked the selection offered. Above all though, the service was impeccable. Kevin and Harry were very professional and maintained the highest level of customer service. Our installation required them to come back a few times and they had no objections about it and carried out the completion of the installation to our satisfaction. Thank you guys for a job well done.

Was this review helpful?
Company Response

Thanks for taking the time to leave us a review Jo-Anne! Happy we could help you out.

Marc
1 review Mississauga, ON
10/10

Both Kevin and Jordan were a pleasure to deal with. From initial consultation to installation, I have zero complaints. They were responsive, friendly and took the time to assist and discuss the design choices I had been considering. I would definitely recommend them, and would gladly do business with them again.

Was this review helpful?
Company Response

Hey Marc ! We are glad the project turned out the way you wanted ! Thanks for the kind words.

sharon
1 review , ON
10/10

Jordan was a pleasure to work with. Everything went according to schedule and I am thrilled with my new shutters.

Was this review helpful?
Company Response

Thanks for the kind words Sharon !

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Shade Works Window Fashions

Shade Works Window Fashions offers in home consultations in Vancouver and Toronto, at the same time, providing the same extensive catalog of products to all Canadians through their online store.

We are also able to provide our customers with Lutron Lighting and Shading products as well.

CATEGORIES
Shutters & Blinds
PRODUCTS
- Roller Shades - Roman Shades - Sheer Elegance Shades - Sheer Horizontal Shades - Fauxwood Blinds - Honeycomb Shades - Vertical Blinds - Panel Track Shades - Drapes / Curtains - Outdoor Window Treatments - Lutron Automated Shades
SERVICES
- Professional Measurement Services - Professional Installations Services - Interior Design Consultation - Free Quotes
BRANDS
- Graber (Springs Window Fashions) - Elite Window Fashions - Lutron - Somfy
SPECIALITIES
- Residential Homes - Condominiums / Apartments - Storefronts - Offices
WEBSITE
http://www.shadeworks.ca
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
VISA, MASTERCARD, E TRANSFER
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Limited Lifetime Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.