MSZ Restoration & Contracting

Mold Detection & Removal
20, 12192 Symons Valley Rd NW Calgary AB T3R
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Reviews for MSZ Restoration & Contracting

Average customer rating:
9.4 10 (11 reviews)

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Axel in Calgary
1 review Calgary, AB

JR and his staff are a pleasure to work with and true professionals.
This company proved thoughtful and cost conscious and I would recommend them to anyone in need of restoration.

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Company Response

Thank you for the review Axel! We value your health and your business.

Sarah J.
1 review Calgary, AB

I am very pleased with the restoration and rebuild completed by MSZ Restoration. They were able to visit my home on a weekend to asses the damage, and start work the following day. The team was professional, tidy and kept me informed on the work being done.
It was completed quickly and to a high standard, the basement actually looks better than before!
I would highly recommend MSZ Restoration.

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Company Response

Thank you Sarah. It was a pleasure working with you.

1 review Calgary, AB

Overall, we were happy with the quality of work provided by MSZ. They were adept at determining what the problem was and offering a solution. Their original estimate was well laid out and came in lower than other company quotes we had received. Our main disappointment was with the timeline. Our understanding was that the project might take one week max to complete but morphed into two months. There were various technicians that came through our house to complete the work which was also not our first choice. Our project manager was very pleasant to deal with - however at times difficult to reach and didn't always follow through on time commitments. MSZ was good about offering out some "extras" to make up for some of the delays and that was very much appreciated.

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Company Response

Thank you for your review. We realize that you cannot return a service therefore we do our best to achieve a completely satisfied customer every time. We take all customer feedback very seriously.

Getting a high quality project completed on time and on budget are our major priorities. Although we scored well with you on budget and quality we did not receive a passing grade on our time commitments. For that failure, we are truly sorry. Our team has discussed the areas where we could have done better and have already implemented some changes to avoid this happening again. Although we can never make up for the lengthy process on your project I am glad the additional services we provided at no charge made some amends with you.

C +.
2 reviews Calgary, AB

My wife and I discovered some mould in our attic and called a few companies to come and check it out. MSZ were prompt and very thorough. Not only did they provide a reasonable estimate but they spent a significant amount of time analyzing our house to find possible sources of mould. They also made sure that the old insulation contained no asbestos before they even started which put our minds at ease. They provided a list of recommendations to prevent mould growth in areas where there currently is none. The work was completed in good time, the work environment was impeccable and JR even returned to ensure all the work was complete. The estimate was itemized and accurate. I would recommend them again for sure.

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Company Response

Thank you for your feedback Chris. Every home is different. That is why we spend the time to assess each home and inform our clients of our findings with respect to any and all areas of concern.

Michelle from Calgary
3 reviews Calgary, AB

James, Rudy, JR, Curtis and the team were fantastic! It started as a concrete floor, studded walls with some older insulation and ceiling joists. I now have two gorgeous and large bedrooms with custom window jambs and beautiful trim and baseboards. Even with a couple hiccups due to the original builder, Rudy was able to construct two stunning rooms. The basement feels warm, bright and complete, and the value of my home has now increased greatly. James was wonderful the whole way through, always ensuring I was happy with the progress. Rudy was tireless and truly a wonderful man to welcome into my home to work. He always measured twice and his workmanship is top notch. JR's work on the ceiling was incredible! Show-home-worthy doesn't even begin to touch the talent this man has for finishing techniques.
Thank you MSZ!!! There will always be a fresh plate of cookies if I need more work done!

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Company Response

Thank you very much for your review Michelle! Happiness with the process and the results is always our main concern. Looking forward to working with you again and trying those cookies!

Kristi in Edmonton
1 review Edmonton, AB

We were absolutely thrilled with the work MSZ did on our home. We were devastated by a roof leak that accumulated into a severe mould problem. Our ceiling eventually collapsed and it turned out there was a layer of asbestos that had been disturbed. We tried to get local contractors to help us. No one would get back to us, or those that would quoted us an insane amount of money just to get the abatement done. We decided to try some Calgary companies, and MSZ came to our rescue. James drove all the way up from Calgary and basically told us that everyone was trying to rip us off. He quoted us half the price the other companies had, and told us he would not only be able to do the abatement, but also the new insulation installation, AND drywall and mudding of the new walls and ceiling. WOW! We couldn't believe it. His team arrived the next Monday and got to work. They were friendly, professional, and delivered the work ON TIME! (a few hours earlier than predicted, actually!) Couldn't recommend MSZ highly enough.

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Company Response

Thank you for the review Kristi. We know these situations are very stressful to deal with on so many levels. Our focus is to fix the problem and get lives back to normal. Glad we were able to help you through it emotionally and financially.

Jim from TimberCreek Homes Inc.
1 review High River, AB

I hired them to come clean one of my houses after it flooded,. The remediation included cleaning and sanitation.They did great work but it is expensive work to have done.

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Luisa from Calgary
1 review Calgary, AB

We discovered extensive water damage in our basement and in 2 bathrooms. The toilets were leaking underneath the floor and everything had to be lifted, removed and replaced, floors, vanities,walls, tiles, everything, They had to fix a leak under the kitchen sink which damaged our basement. They also discovered that one of our windows had been badly installed and the contacted the company to come fix/replace the whole thing, even though it was after the warranty. We were very happy with the work they did. They tried very hard to be considerate of the family during the repairs

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More about MSZ Restoration & Contracting

MSZ Restoration and Contracting is a full service restoration company. We provide industry leading service with water damage restoration, asbestos abatement, radon measurement and mitigation, and mold remediation. Our main priority is to help our customers get their property, businesses, and/or lives back to normal. We take pride in everything we do. From cleanup to completion, we carry it though to the end and take your recommendation to heart.

Mold Detection & Removal
Radon Reduction Systems SureDeck SmarTread SureStep
Radon Measurement and Mitigation; Renovations; Mold Inspections, Mold Sampling, Mold Remediation; Air Quality Testing; Asbestos Inspections and Asbestos Sampling; Leak Investigations; Water Restoration and Flood Restoration; Flood Damage and Water Damage; Dry Ice Remediation; Thermal Imaging; Commercial Projects; Building Envelope; Full Contracting Services
Certified Mold Inspector and Remediation Contractor, Certified Applied Microbial Restoration Technician, Certified Water Restoration Technician, Radon Measurement and Mitigation
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