All Surface Sealing

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Reviews for All Surface Sealing

Average customer rating:
6.5 10 (11 reviews)

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Private User
1 review Toronto, ON

This company is not reputable. They are VERY quick to take your money but disappeared as soon as there is an issue. I've called into their service so much the ladies know me by name and one told me today that I'll be lucky if I got a call back.

Every negative review on here is very valid. Don’t trust the positive ones because it’s probably the owner and his friends.

I hired them to do my front walkway and back patio. They guaranteed that my weeds wouldn't return until 2 years from now. MY Weeds returned after THREE WEEKS. See the pics below.

Despite Numerous phone calls never returned. They screen all calls through a service for a reason.

Buyer beware – DO NOT USE.

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Private User
4 reviews Whitby, ON

I called this gentleman who agreed to come and quote me the same day.
He arrived at time we agreed to.
He quoted me on the job, price escalated per area that needed to be fixed, rubber filler, and asphalt. He assured me that his price was competitive and his work was guaranteed! He provided a written guarantee.
As luck would have it, he was able to do the job that day. Needed to purchase some product.. and would return..
I opted not to get any other quotes ... my mistake!
He did the job and assured me that it would last 2 years or more-esthetically it did not look great, but I was glad that the holes were repaired.
We stayed off the driveway for 4 days to ensure the sealant and rubber had set... unfortunately.. the area where the rubber was laid... was a gooey mess and came into my house obviously someone's shoe.. leaving the area exposed again.
I notified Matt immediately that the area required re-application, and being guaranteed ... accepted that he would be here sometime before Fri to fix it- it was a Tues.
He did not show up, I called and left a message, he responded, apologized and said " I forgot" again reassured me he would come the following week.. again a no show. Contacted him again and he replied he would be there the following week... again no show. Contacted him the next week and his response was he had a big job in Hamilton and would contact me in a week and a half ... I never heard from him again.. I did send him one last message this past weekend... and of course there was no response...
I suggested that he should not offer a guarantee if he has no intention of honouring it.
I should have been more careful in my decision, I have never given a bad review on homestars... and I should have looked at home stars for someone who is reliable and honest.. his warranty guarantee is not worth the paper it's written on!

1 of 1 people found this review helpful.
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Talib  from Toronto
3 reviews Ajax, ON

Dealing with All Surface Sealing has been a nightmare. Initial appointment wasn't a problem and work seemed good but it all went south once the sealant started to dry. I had my driveway done on June 30th and after a week or so started to see patches losing its color. Also some oil stains started to reappear for which I paid extra $110 to cover along with cracks. First time I contacted Mr. Matthew was on July 12th and sent him pictures of the problem and that's when my misery started. Since then he has scheduled me for a fix up and cancelled for a total of 18 times and here are the dates and reasons:

July 15th - Said will come, didn't show up nor messaged. Said machine broke after I messaged inquiring.

July 18th - Again didn't show up. Said machine not fixed yet. Didn't inform me until I came home to see driveway not done and messaged to ask what happened.

July 19th - Informed me that can't come today either coz machine part is wrong. Next apt Jul 22nd

July 22nd - Didn't show up nor messaged

July 27th - After my messages said he'll come on Thursday or Friday and yet again didn't show up

One thing to add here is at this point when sealant dried down even more I started to see many more cracks that became apparent. I paid $90 for sealant and he asked $110 to cover "all" cracks and few oil patches and stupid me said yes. When asked why there are so many cracks unfilled he said they weren't part of the deal only big ones were. I said I paid more than the cost of whole driveway's sealant so that cracks are fully covered when I should have just gotten a bottle for 15 bucks from Canadian Tire and do it myself.

Aug 3rd (temp 35c), August 6th (no show), August 7 (daughter's soccer game)

August 9th - Finally came to inspect and admitted that oil patches have reappeared and some sealant has worn off but "did not bring equipment with him to fix it". It has already been a month and he still comes unprepared. Said he'll fix it no worries.

August 24th - Didn't show and blamed it on me for not "confirming". Inside I thought I have been waiting for month and half. There's no car on driveway what's there to confirm. Just come and do it already but didn't say anything coz I just want to get thing over with.

August 27th - Didn't show up said tomorrow

August 28th - Didn't show up again coz chances of rain

August 30th - No show saying he's busy with a bigger job

September 2nd - No show. Reason, it's long weekend and wants to go away with family

September 6 - No show coz of heat alert.

September 10 - No show

September 13 - No show coz have flu

After multiple messages replies saying Sep 28th and I'll let you guess if that promised was kept given that I am finally writing a review on 29th........

What's the point of having a 2 year warranty if customer is going to be ridiculed like this. Out of whopping 18 reschedules (listed above) in over 2 months there have been 1 for sickness and 2 for heat but 15 is still way-way-way too many to be coincidence (or given any benefit of the doubt) and shows lack of respect and priority when a customer is looking to claim what they have been promised. At this point he is not returning my calls nor messages so I decided to write this review to share my experience and forewarn others. Needless to say I will never recommend this company to any family or friend.

1 of 2 people found this review helpful.
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Private User
1 review Bowmanville, ON

This was my first time getting a driveway sealed and I had emailed and called multiple different company's for quotes. Surface sealing was fast, efficient, clean and very polite. They even made sure to tape the interlock around my driveway to prevent seal from getting all over it.
Thanks again

0 of 1 people found this review helpful.
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Asif from Toronto
5 reviews Toronto, ON

We had hired all surface sealing to seal our driveway which has not been touched for 5-6 years and was in bad condition. Matthew come onsite but had to reschedule as it got cloudy and did not want to risk it. I called Matthew again to see if he could come and luckily he was on a very short notice. The job was done in a timely fashion and comparing our driveway to some of the neighbours, it was a lot clean. Very happy with results, thank you!

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samantha from Whitby
1 review Whitby, ON

I had my driveway raised last summer, because there was a big gap at the garage, I wanted to write this review because even with this horrible cold winter we have had it has stood up to all of it. I'm very impressed with the work all surface sealing did. They definitely take pride in the quality of work they do, I highly recommend this company.

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Roger from Markham
1 review Markham, ON

Very happy with this company, my daughters old car spilled oil all over my 2yr old driveway and I thought it was destroyed the oil caused it to start cracking. Matt and his crew came and fixed everything and sealed it after and I cant even tell where the oil stains and cracking was. Looks new again.

Very happy they were polite and knowledgeable.

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Susan from Pickering
1 review Pickering, ON

Bought a group deal voucher in August 2014 and i've been trying to book a schedule to no avail. Contacted Matthew Sept 8, said he cant do the job until he gets paid by the group deal company even though the voucher states that redemption is Sept 1. I did not hear back for 3 wks, so i followed up and he said he will do it last wk of Sept. but never did. Rebooked oct 3. Rebooked oct 13. Reasons for no-show: rain, temperature should be above 15 degrees, away for the weekend. He will not call unless you follow up yourself. He promised he would come the next nice weather day but never did, despite some good weather days. I followed up and he promised to come oct 24, which he confirmed that same day... Only to change his mind again and asked me to wait until next wk for 18 degrees.. He said he will come rain or shine, but never did. Very frustrating that I have tried to be as patient and understanding as i can... Yet it has been 2 mos and no work has been been done.

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Company Response

We were never paid by the group deal company, so obviously we can't work for free. I was giving you dates as I was told I would be paid on those dates from Maddeal, Unfortunately they never did, and haven't, Lesson learned from my end to not ever put my company on a group deal site again. 1 out of 10 though is a little harsh as this was all explained to you numerous times, As you can see with my previous reviews we do high end quality work and stand behind what we do. Also you paid them not us, so you should be writing a review for them. We apologize on our end, and would like to make it up to you, if you are still interested in getting it done please contact us.

amanda from Pickering
1 review Pickering, ON

Amazing work, I've had my driveway sealed previous, but not like this, it looks like I repaved. They also put new asphalt in front of my garage doors because it had sunk down. Now I can drive in my garage without a big bump. I was also worried about my interlock, but they didn't even get a drop on it. I would recommend all surface sealing to anyone who needs any of this type of work. Very professional, knowledgeable, and your getting excellent quality. However they are hard to get a hold of lol

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lukas smith from Oshawa
1 review Oshawa, ON

Excellent workmanship, I did however have a hard time getting a hold of them. They came recommended from a family member so I left 2 messages. When they booked the appointment they were here on time, and they did an absolute excellent job on my driveway. I thought I would be looking at repaving in the next couple years but it now looks brand new. I would recommend all surface sealing to anyone. Hard to get an appointment, but once you do its worth the effort.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about All Surface Sealing

All Surface Sealing offers Driveway Sealing and other services to residential, commercial, and industrial clients throughout the regions of Durham, York, and the Greater Toronto Area. All Surface Sealing specializes in Oil Based liquid asphalt seal coatings, Interlock Sealing, hot asphalt repairs, hot or cold rubberizing crack repairs, paving, pavement ...
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