We had decided to install video cameras on the outside and within our home. I sent an email to Total Security Co, as well as several other alarm companies. Total security was the first to respond with a detailed quote including a few options. I was really impressed that Ray Merchant attended my home the next day to finalize the quote. Ray was very helpful with suggesting placement of the cameras, and never tried to add anything that was unnecessary. He took the time to explain how the system would work, and what would be involved in this project. Ray is a very honest man, and I would highly recommend him. Ultimately we did not go ahead with the project, but my experience was so positive I decided to write this review.
- Approximate cost of services:
- $1,800.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Russ
I really appreciate you taking the time to write this review
Situations change and I totally understand
I hope that in the future I would have the opportunity to provide you with some security
I wish you and your family a very safe and enjoyable summer
Please do not hesitate to contact me anytime you choose to add your cameras
Best wishes
Ray