1. First day when we went to the sales office , Etta was very nice and told us great things about their homes and made us feel that this is the best decision we can make .
2 . They didn't have show home so we asked her that we can't buy home without viewing .
3. She sent us to vista which was next door and she said it is going to be exactly same models .
4. We liked Michelangelo and we decided to purchase that . Asked almost 100 times if it will be the same house model she said yes yes . Told us about condo fees which would include outside structure n snow removal and waste management .
5. We gave deposit and everything .Everything was great until now .
6. Time for 1st walk thru . HERE WHAT I SEE . Everything is different than show home . BIG HUGE WINDOWS EVERYWHERE . NOT EVEN SPACE FOR HANGING TV . We asked them that we didn't expect it to be like this . They said we signed it that they can change anything . OK SO WE ARE PAYING 300,000 FOR UR STYLE OF HOME . WOW
7. We came to see faddy after all this . He sent us to west Edmonton townhome saying it will be like that . We went and saw it and windows were way smaller than us . came back to the sales office and told him that what are option he asked what do we want . My Boyfriend said we want da vinchi model he said we can buy they aren't ready till late 2016 which wasnt true. We saw it when we moved here .
8. We already gave up and thought we have to live with this mistake now until we sell this home .
9. Finally possession letter came . We bought this house bcoz our contract with apartment was ending in January 2017 and that's why we were looking in to something in Jan 2017 sales Girl clearly knew about this .
10. They sent us a possession letter for November forcefully . We booked India trip bcoz after buying house we can't go back home . She said it didn't matter . WE CAN SEND OUR FRIEND TO GET KEY AND TAKE POSSESSION . Really ???
OUT FIRST HOUSE AND THEY
WANTED OUR FRIEND TO PICK UP KEYS ? Gave us so much stress .after calling them 100 times they change it to Jan 2017.
11. From the beginning of this our experience was really bad and stressful and we thinks that we made a biggest mistake . There are so many other things but we don't have proof as we don't have anything in proof what they told us and what we got actually .
12. NOW FINALLY WE GOT BILL FOR WASTE MANAGEMENT FOR 50 AND AS PER UR SALES GIRL ETTA IT WAS COVERED IN OUR CONDO FEE AND IT WASNT ON PAPER SO FADDY TOLD US ON APRIL 26 2016 THAT IT WILL BE INCLUDED AND WHOLE TIME WE WERE THINKING IT WAS COVERED BUT NO. IT wasn't . WE CALLED CONDO BOARD AND THEY SAID ONLY LARGE ITEAMS ARE COVERED LIKE WOW . SO NOW I WONDER WHY ARE WE PAYING $ 160 CONDO FEE ? SHE CLEALY TOLD US GARBAGE WAS COVERED .
I JUST WANT TO KNOW WHY DO U GUYS GIVES WRONG INFO TO SELL HOUSE ???
AND NOW ANOTHER WRONG INFO OF $50.00 EVERY MONTH THAT WAS COVERED AS PER UR TEAM AND JUST BCOZ WE TRUSTED THEIR WORD AND CAN NOT PROOVE , HAVE TO SUFFER EVERY MONTH UNTIL WE STAY HERE .