Calgary Trusted Cleaners Residential

House & Apartment Cleaning
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House & Apartment Cleaning
Calgary Trusted Cleaners Residential
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93%

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Reviews by rating (past 12 months)
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Reviews for Calgary Trusted Cleaners Residential

Average customer rating:
9.6 10 (51 reviews)

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440
1 review Calgary, AB
8/10

home clean after a renovation. Whole home clean

Overall the work was good. They didn’t clean the laundry room or the microwave. Some small places not complete.

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Company Response

Thank you for your business and for the review

Landlord
Landlord
1 review Calgary, AB
9/10

Tenant Move Out

The girls were friendly and very professional and fast. They came in and did a deep clean of the unit in the amount of time they said they would. They did a walkthrough at the end and showed what they did and what they were unable to clean at risk of damaging the unit/walls or appliances.

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Company Response

Thank you so much for your business. It is really appreciated.

kathy
kathy
1 review Calgary, AB
10/10

Standard residential cleaning

It was a gift to my son and daughter in-law. At Christmas...She was super happy with the work they did.

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Company Response

Everyone at Calgary Trusted cleaners would like to thank you for your business and grew Review

HomeStars in Toronto
HomeStars in Toronto
1 review Calgary, AB
10/10

HOME CLEAN GREAT!

CTT went above and beyond my expectations for the clean house I arrived home to today. They hit every necessary marker for me to unreservedly appoint CTT as my NEW dependable home cleaners! I have a large old house with plenty of issues but it is now spic'n'span CLEAN and I really appreciate this timely service at great value! I wish my home could be this way all the time. At least I know who to call! THANKS!!!

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Company Response

Thank you so much. Working for clients like yourself is our pleasure. We appreciate your business and feedback.

Calgary Trusted Cleaners

Private User
Private User
Private User reviews Calgary, AB
10/10

Move out cleaning

We had a tenete move out late and need the suite cleaned quickly.
Calgary Trusted cleaners were able to get a crew in on very short notice and did a great job. They were able to get the cleaning and the carpets done the same day. I would highly recommend them, Viktoriya was great in getting a crew in as quick as she did.

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Company Response

Thank you very much much for your business and for the kind review

kristy
kristy
1 review Maple Ridge, BC
10/10

House cleaning, post construction

I have had the opportunity to work with Calgary Trusted Cleaners about a half dozen times now, doing post construction business cleans.. what an organized, professional company.they pride themselves on excellent service. I highly recommend them for any of your cleaning needs.

1 of 1 people found this review helpful.
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Company Response

Thank you so much for your business and for the review

Private User
Private User
Private User reviews Vancouver, BC
10/10

Cleaning project

I am very pleased with Michael and the entire team at Calgary Trusted Cleaners. They have cleaned several projects for us and we could not be happier. They are great. We are very happy.

1 of 1 people found this review helpful.
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Company Response

Thank you very much for your busienss and for the review. It's is greatly appreciated

Andrew
Andrew
1 review Calgary, AB
4/10

Move Out Cleaning

We found this company on Homestars and their reviews seemed very good. They were effecient at communication and seemed like a good fit.

I have to say that I think we would have a hard time using this company to clean our house again in the future. The crew was 30 minutes late, showed up did the walk through and then went on lunch break. This began the cleaning with a bad first impression.

There was multiple issues with the service throughout the process. Although the team was friendly, they required multiple checks to ensure the work was completed to our satisfaction. On the walk through it was clear that there were areas in the basement, and front entranceway that had never been cleaned most notably under two easy to move rugs. The employee did walk through and have the crew redo some of these but they left before cleaning under the front hall mats as that was not included in the walk through.

They provided us with a checklist of all the items they clean. It was evident that they do not consult this check list prior to the walk through.

We reached out to the company to provide them with an opportunity to correct the situation and make amends and now almost a week later, there had still been no response. Unfortunately, we will not be using this company again in the future and cannot recommend them to others.

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Company Response

Andrew thank you for your review. I apologize for the experience you have had. My name is Michael Lindenbach I am the owner. Please feel free to contact me directly on my cell phone 587-436-6009. I would be happy to address your concerns. Thank you for your business

Shaithis in Calgary
Shaithis in Calgary
1 review Calgary, AB
6/10

Move out clean not what it seems

My roomates were moving out of my house and I ordered a Move Out Clean because I wanted a fresh start. I chose Calgary Trusted Cleaners because they seemed to have the most comprehensive list of cleaning items for their move out clean. The service seemed expensive and I wanted the best.

They did a good job but they missed a number of items on their own cleaning list. All my windows and window tracks are still dirty. There are cobwebs in the house corners, my light fixture with easy reach is still dusty and there are still scuffs on the walls that were supposed to be cleaned according to the list. I've noticed some of the light switches are also not cleaned.

I'm still glad I ordered the service but its not 100% as advertised.

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Company Response

Thank you very much for your business and for your review. We apologize that your service was not everything you expected. The reason we have a check list is for this reason. Mistakes can be made, we are however accountable to the check list. This is why we offer a walk through 30 mins prior to completion. As well if you were unable to make it to the walk through you would just need to give us a call of snap is a few picks and we would return ASAP to catch anything that was missed.

Thank you again for your business

Tylor
Tylor
3 reviews Calgary, AB
10/10

Move out clean

Great service, always reliable! I use them for all my tenant move out cleans. I would recommend to others.

1 of 1 people found this review helpful.
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Company Response

Thank you Tylor. You are a great client and a pleasure to work with :)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Calgary Trusted Cleaners Residential

Calgary Trusted Cleaners provides complete home and commercial cleaning services for Calgary and southern Alberta. We are the largest Calgary-based owned cleaning company and we are dedicated to providing the highest quality cleaning services possible. We only use the latest environmentally friendly cleaning products, technology, and equipment to ensure top notch work every time. Whether you require residential cleaning services, commercial cleaning services, or post construction cleaning, we are here to help.

At Calgary Trusted Cleaners, we have a dedicated, trained staff with expertise in all our specialty cleaning services. Our clients include residences, condo buildings, businesses and commercial spaces such as offices, restaurants, recreation centres, and shopping malls. There is no job too big or too small for Calgary Trusted Cleaners.

CATEGORIES
House & Apartment Cleaning
PRODUCTS
-We use all the latest and best cleaning prodcts and equipment -We use green products upon request
SERVICES
-Commercial Cleaning -Office Cleaning -Business Cleaning -Store Cleaning -Mall Cleaning -Post Contrustion Cleaning -Post Renovation Cleaning -Residential Carpet Cleaning -Commercial Carpet Cleaning -Strip Seal and Wax Services -Strip Wax Services -Floor Stripping -Scrub and Wax services -Auto Scrubbing -Commercial Window Cleaning -Office Tower Window Cleaning -Residential Window Cleaning -Post Construction Window Cleaning -Eaves Trough Cleaning -Gutter Cleaning -Pressure Washing Services -Furnace Cleaning -Furnace Duct Cleaning -Furnace Vent Cleaning -Maid Services -Scheduled Residential Cleaning -Residential Cleaning -Basic Cleaning -Deep Cleaning -Spring Cleaning -Move In Cleaning -Move Out Cleaning -Move In Move Out Cleaning -Post Disaster Cleaning -Post Party Cleaning -Post Event Cleaning
SPECIALITIES
Strip Seal and Wax Specialists Commercial Cleaning Specialists Residential Cleaning Specialists Asbestos Removal Specialists Carpet Cleaning Specialists
WEBSITE
http://www.calgarytrustedcleaners.com
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
120
RETURN POLICY
We gurantee our service, if there is defficiency we will return to correct the issue
PAYMENT METHOD
Cheque, Credit Card, Pay Pal, Square, Fresh books, E-transfer. no cash please
LICENSES
Business License
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
DIPLOMAS
We carry 5 million in liability insurance
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No minimum
BONDED
Yes
PROJECT RATE
Available on our website or a site visit may be required to be given a price
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Wrtiien Estimates for any job upon request. Contracts on commercial work are available
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