We thought our eavestrough was leaking so called and asked for someone to come take a look. Jason responded very quickly to set something up. Turns out there was nothing wrong with our eavestrough, but the guys resealed it anyway and recommended a product we could purchase to help thaw some of the ice that builds up in that particular area during the winter. They were knowledgeable and were more than willing to explain it to me. If we have anymore issues with the eavestrough, we will definitely call these guys.