I had this carpet cleaning service to clean an area rug and I am not happy at all with cleaning or the customer service. The rug still had lots of hair and wet play doh on it and the rug itself was wet. On calling Mario, who is was very rude, instead of offering a solution he said it’s normal to have hair on a carpet that’s been cleaned professionally. How unprofessional. Also he said they have to pay taxes too so he will charge for the cleaning service plus tax. I paid him in cash and they didn’t even give me a receipt. I will not recommend this service to anyone.