salesman was good! said it would take 8-10 weeks for instal.
never heard from them for months after many phone calls. finally got a call from the installer himself to come that day 41 weeks after final measurement.
installer ended up doing 4 windows in 12 hours on a sunday in the middle of the january. damaged one of the screens and admin said they'd get that replaced right away.
i emailed every week for what is now 6 months later with nothing. i wrote a google review saying this and their reply was 'we are sorry we pride ourselves on customer service and will get back to you in 2 weeks' that was a month ago. absolute worst customer service. im sorry for those that have had bad install or serious complications becuase i doubt it will ever get fixed.
just avoid these guys.
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- Company Response
Good Day, Evan
We apologize to hear about your experience with us. Our team would like to discuss this further with you, if you could please contact us at (780)-761-2161 or our email: email@example.com if that works better for you. Thank you for bringing this to our attention and we look forward assisting you immediately.
Canglow Windows & Doors Team