1) Replaced/upgraded top floor from carpeting to wood laminate. Very good quality installation except damaged the carpet we asked to keep (4 stars) ... 2) Stained staircase but damaged wood with dents and sanded in wrong direction (2 stars) ... 3) Installed fridge ice/water line (5 stars); incorrectly stalled dishwasher but didn't rotate the water line elbow or cut enough off the water pipe (0 stars), and instead of drilling a hole into the floor siphoned power from a nearby outlet (against Code); and installed clothes washer without removing the packing bolts (0 stars)... Extras: constantly sub-contracted out the work even though we repeatedly requested he do the work himself. Found out on the last day the reason the work was so poor was because that sub-contractor was actually an electrician (that did our stairs and floors)... Stay far away from this *TOP* Chinese YorkBBS recommendation... Would have been a good price if didn't spend extra 3-4 days watching them fix their mistakes... Very low quality control of their own work, i.e. they couldn't see obvious dents or major scratches from sanding in 90 degrees against wood.