Northstar Plumbing

Plumbing
Windsor ON N8W 3S6
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HomeStars
Plumbing
Northstar Plumbing
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89%

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Reviews by rating (past 12 months)

Reviews for Northstar Plumbing

Average customer rating:
9.4 10 (19 reviews)

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Private User
Private User
Private User reviews Windsor, ON
10/10

Great Service!

They adjusted to my schedule. Northstar has twice done work for me and both times the job was superb.

Approximate cost of services:
$185.00
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Samir in Kitchener
Samir in Kitchener
0 reviews Windsor, ON
10/10

Sump pump battery backup system

That was our 2nd time service by NS plumbing!, the technician was knowledgeable and efficient!, nice job!, he supplied and installed battery and backup sump pump!!, the project was expensive but its worth it and such peace of mind specially with rainstorms, thunderstorms, and flooding season.
I would definitely recommend the place.

Approximate cost of services:
$1,300.00
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Connie in Toronto
Connie in Toronto
1 review Windsor, ON
10/10

Good job

Very happy with the prompt and friendly service. I would recommend Northstar plumbing honest and reliable work.

Approximate cost of services:
$170.00
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Private User
Private User
Private User reviews Windsor, ON
8/10

Fix leaky toilet, make it so it didn't rock

Plumber didn't show up until almost 4PM, leaving us to wait around all afternoon for him to show up. Suggested we should get a different type of toilet that wouldn't work for either my daughter or myself (oval instead of round and higher, and we are both short in the legs.) Since we were keeping the old toilet, I thought that was a bit rich on his part. He was messy, left gummy gook in several places on the upper bathroom floor. The good thing is the toilet no longer rocks like a circus ride. I would have liked a more itemized bill, with prices, instead of the "1" each of whatever as listed there.

Approximate cost of services:
$300.00
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Company Response

Hey there! Sorry for the 4PM show up. Unfortunately we never know times. If anyone tells you otherwise, they are just appeasing you. We've been doing this stuff for 34 years and we've never been able to pin point times. When we get into a customers home and an emergency comes in, we won't just pick up and leave our customer. We finish the job. We always recommend the right height toilet as first option no matter your stature. Because none of us are getting younger, we will all be needing one of the right height toilets. We feel it only fair to offer the option now rather than replacing it again in the future. I'm sorry about that. If I knew who you were, I could look up your invoice and try to help out in the detailing as usually our bills our quite itemized. My apologies for any inconvenience and thank you so much for taking the time to review our services. Enjoy this "stay inside" kinda day.

GG PAT
GG PAT
0 reviews Windsor, ON
10/10

Hot water tank

I found water under my hot water tank. Richard came the same day and anew tank was installed quickly and neatly . Thank you very much!

Approximate cost of services:
$3,641.00
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Company Response

Thanks for the review. We try to leave your home better than when we arrived.

Tony in Windsor
Tony in Windsor
0 reviews Windsor, ON
10/10

Commercial Addition

Had NS out to review and quote our project. Very thorough review of our job.

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
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Company Response

Thanks Tony. Hope everything worked out for you.

Gene in Windsor
Gene in Windsor
1 review Windsor, ON
0/10

“Most Dishonourable “ Plumbing Company ever “BEWARE”

Came over to change 2 cartridges in a basic American Standard bathroom faucet . insisted we buy new Moens instead after they broke the one handle off and proceeded to charge us 479.00 plus the new taps at $219 Total $698 for simple Bathroom Faucet. Wow $388.75 labor and a Fuel and Equitment surcharge to boot of $10.50 and they are 5 minutes from my house . Rob Left the job and the pea trap was leaking and charged me another 1/2 hour labor at $75 after he left the one side tap handle loose and wobbly and over 1 inch off centre from the right side handle and then proceeded to insult us and said that was normal. WOW the worlds worst experience with ever dealing with such a dishonourable company and plumber representative. Notice leaking pea trap after so called completed job. WOW

Approximate cost of services:
$479.00
0 of 1 people found this review helpful.
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Company Response

Sorry Gene...reviews work both ways. We keep records of everything that happens on all work. Our phone records, call logs and service tablets. It's timed, recorded and provides proof of everything we do.

dee trem in Windsor
dee trem in Windsor
1 review Windsor, ON
10/10

Pipe repair

Ive had these guys to my home twice now. Always does exceptional work at affordable prices. They are honest and good to deal with. They have actual office staff that answer the phone.

Approximate cost of services:
$180.00
1 of 1 people found this review helpful.
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Company Response

Wow, thanks for the review! It's important to us that our customers become our friends. We are here whenever you need us.

Martin in Windsor
Martin in Windsor
1 review Windsor, ON
10/10

Backwater Valve

We had our backwater valve and pump out/battery backup system installed by Northstar January 2018. Work was done on time, very professional, very neat job, everything was explained about this preventative flood system. We had experienced 2 floods in this Lakeshore area we had recently moved to and we now feel reassured that we have done everything as a homeowner we can do to prevent flooding into our home. The recent service follow up was excellent and the yearly service gives us a sense of security going forward. Thank you Northstar.

Approximate cost of services:
$4,000.00
1 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Northstar Plumbing

Established in 1988 and with an honest and knowledgeable staff we provide plumbing services to all of Essex County. From simple to complicated, rest assured the job will be done and done right! You can hire a non-licenced plumber who takes twice as long to do the work at half ...
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