Tempasure Heating And Air Conditioning

Heating & Air Conditioning
Toronto ON
Write a Review
Write a Review


HomeStars
Heating & Air Conditioning
Tempasure Heating And Air Conditioning
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Tempasure Heating And Air Conditioning

Average customer rating:
9.9 10 (515 reviews)

Sort by

Private User
Private User
Private User reviews Toronto, ON
10/10

Furnace leak and replacement filters

Len showed incredible knowledge and customer service in fixing a leak in our basement. He also noticed our 3M filters were not properly fitted for our humidifier and sourced the exact right size.
Cost includes repair work plus six filters.

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

Thank you for the feedback this is greatly appreciated.Thank you the opportunity as well we are grateful.

All the best,
Len Minuk(Owner)

Jean-Paul in Toronto
Jean-Paul in Toronto
0 reviews Toronto, ON
10/10

Ductless A/C Replacement

We contacted Tempasure when our existing ductless a/c starting failing. I spoke with Allison who followed up with her technicians to see what they could do. They informed me that the brand I had was beyond its useful life and parts were hard to find for it so their technicians were reluctant to come work on it, worried they'd do more harm than good and that's I'd be throwing good money after bad. She left it at that and didn't apply any pressure to sell me a new unit which I really appreciated. I was the one to enquire about having the unit replaced. She had Len call me within an hour to discuss what would be involved in replacing the unit. We chatted for a good 15 minutes and when asked if he'd be willing to come provide a quote on a new unit, he was at my house within 40 minutes. I received his quote later in the afternoon and when I had questions about if the size of the unit would be undersized, in other words pushing him to sell me a more expensive unit, he assured me that unit he was proposing would be more than adequate. I was so impressed and trusted Len to the point I never bothered getting another quote.. His installer Kirendeep was there the next business day to install the unit and was polite, efficient and did a great job. And true to Len's word, the new unit works perfectly for the space. I would highly recommend.

Approximate cost of services:
$6,600.00
Was this review helpful?
Company Response

Thank you Jean-Paul
We really appreciate the amazing review you took the time to write.Thank you for trusting Tempasure with your project,we know you will be extremely happy with the productyou chose.Thank you for your business and opportunity we are very grateful.
All the best,
Len Minuk(Owner)

AJT--Leaside
AJT--Leaside
7 reviews Toronto, ON
10/10

The Best Customer Service in the Business+Mitsubishi Ductless Heat Pump High Quality Installation

August 1, 2023
I would like to make this addition to my previous review based on the most recent job at my home by Tempasure:

Mitsubishi Ductless Heat Pump--High Quality Installation and Excellent Customer Service:
We recently had a 2 Head Mitsubishi Ductless Heat Pump installed in our home. The quality of the product is excellent, whisper quiet and the two units work seamlessly to cool our home. Len is always very good at recommending the best and most appropriate product for us, and we are extremely happy with this most recent recommendation.
The installation posed a couple of challenges along the way, but with good communication with Len and Allison, the issues were addressed quickly and to our utmost satisfaction.
We have been with Len for close to 20 years and during that time he has never disappointed us. That in itself should say a great deal about the level of trust we have in Len. Len is a man of honesty and the highest integrity--rare qualities to find these days. The addition now of Allison has brought the already excellent customer service record of Tempasure to new heights. She is pleasant, highly articulate and she works diligently with Len to assist and support the customer. All companies should have a person like Allison on the other end of the telephone as a great company ambassador. Len and Allison, thank-you for your continued commitment to working with your customers and delivering the highest quality products, installations and excellent customer service.
We look forward to more years in our on-going, co-operative relationship. AJT

July 21, 2023
The following is a text that I sent to express my appreciation.
It exemplifies Tempasure's on-going commitment to standards of high quality, excellent customer service, as well as the esteem and value the company places in their customers.

Hi Allison
A good news message here!
Tried to connect with you a few times today and apologies for calling this morning just as you were interviewing.
I chose not to leave a voice message.
I wanted to pay you a compliment.
I was extremely impressed with how you handled the call to me the other day.
It was a difficult topic to broach and a difficult conversation to initiate and have.
I thought you were masterful in how you dealt with it.
You are clearly a very intelligent and extremely articulate woman.
Not many people could do what you did during that conversation in as skillful and polished a fashion.
I told Len you are the best customer service Tempasure could possibly have.
As the saying goes, when you want something done, ask a teacher!
I would have been honoured to have had you as one of my staff.
Good weekend to you, Len and family.
T.

Approximate cost of services:
$10,500.00
Was this review helpful?
Company Response

Thanks Tony
Allison and I are truly grateful for both you and Josie. After many loyal years unfortunately we had a little hick up but it was dealt with quick and hopefully now we can all move forward and enjoy your new ductless heat pump. I appreciate your patience and working with us to resolve the situation.
Thanks again for all of the year of business we look forward to working with you again.
All the best
Len Minuk(Owner)

mmcrey in Markham, Ontario Canada L3T4M7
mmcrey in Markham, Ontario Canada L3T4M7
4 reviews Markham, ON
10/10

air conditioner installation

I highly recommend Len and his team at Temp-a-Sure. From my initial phone inquiry to the installation and follow-up, the whole process was timely and efficient. Hanoor and his assistant did an excellent job installing a new air conditioner and I will continue to be a repeat customer at Temp-a-Sure for all future HVAC needs.

Approximate cost of services:
$5,800.00
Was this review helpful?
Company Response

Thank you so much for your loyalty!!! We appreciate the opportunity to be able to install a new air conditioner for you and your family.We know you will love it!!!Please reach out if you have any concerns we are always available to help.
All the best,
Len Minuj(Owner)

Private User
Private User
1 review Toronto, ON
10/10

Tankless repair service

I called at 11am with a NO hot water issue. My fault for not having it serviced earlier. Within 2 hours Hakim arrived, solved the problem, and fixed it immediately. My son is now allowed back in the house after the gym!!! Everything is hot and perfect, as usual with Tempasure. From the owner, to the office staff, to the technicians, Tempasure is the most superior company Ive ever dealt with. Ive been in this home for 24 years. They have replaced the previous furnace , air conditioner, and added the tankless hot water. Our house is at a perfect temperature even on the hottest of days. Thank you so much for coming out so quickly , especially on a holiday long weekend. You are the absolute best, and I would never use any other company.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Thank you so much Gianna. We are so grateful to have a customer like you. We appreciate all of the years of continued business. We are always available to help!!
All the best
Len Minuk(Owner)

Hsramy in Toronto
Hsramy in Toronto
3 reviews Toronto, ON
10/10

A great company for all your HVAC needs

Len and his team are a great company to deal with.

They show up when promised, and always do excellent work.

Their technicians are friendly, courteous and neat. The work area is always left as clean or cleaner then when they started.

No matter the project, maintenance, new installations or repair, you can count on the team from Tempasure to get the job done!

Approximate cost of services:
$150.00
Was this review helpful?
Company Response

Thank youvery much we are grateful for your business and trust.We look forward to helping again soon,
All the best,
Len Minuk(Owner)

Rivka in Toronto
Rivka in Toronto
1 review Toronto, ON
9/10

Incredible Customer Responsiveness!

Tempasure was extremely responsive to our needs. On the intial call, Allison walked me through trouble shooting potential issues before sending someone out, knowing someone may not be available that day. Then, on Friday night, when it became clear our a/c was definitively broken, Len, the owner, responded to my after hours call and was able to have someone out the next day! Within a few days, a crew was at our house and they explained everything as they replaced our a/c unit. I actually wasn't home, but my husband said Vic and Muhammed were great!

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

Thank you for the great feedback. We appreciate you allowing us to complete the replacement of your air conditioner. Thank you for your business!!!
All the best
Len Minuk(Owner)

Ariel in Toronto
Ariel in Toronto
1 review Toronto, ON
10/10

A totally trustworthy HVAC business

Len and his team are professional, experts, honest and fully dependable regarding any HVAC needs (service or equipment)

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Thank you for your amazing feedback. We are grateful for your business and trust. Enjoy your new air conditioner.
Have a great summer!!!
Len Minuk(Owner)

Shane M
Shane M
7 reviews Toronto, ON
10/10

installed tankless water heater

- Communication was prompt.
- Len came to the house to inspect before providing an estimate.
- The options and tradeoffs were explained thoroughly.
- The communication around scheduling the install was easy and clear.
- The installers were professional and prompt, and they communicated appropriately about when the water was going to be off.
- The work was completed in the expected time frame.
- Tempasure reached out to ensure that I was satisfied.
- The entire experience was straightforward and easy.

Approximate cost of services:
$4,450.00
Was this review helpful?
Company Response

Thanks Shane
We cannot thank you enough for your loyalty we appreciate trust in taking care of your HVAC equipment. Have a great summer!!!
All the best
Len Minuk(Owner)

David
David
1 review Toronto, ON
10/10

Furnace Maintenance

Daniel from Tempasure came to do my Air Conditioner maintenance. He was thorough and professional doing his technical work. I would highly recommend them. Thank you

Approximate cost of services:
$150.00
Was this review helpful?
Company Response

Thanks Daniel
We appreciate your feedback and want to thank you for the opportunity to help. Please call any time.
All the best,
Len Minuk(Owner)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Tempasure Heating And Air Conditioning

From the first day that we opened our doors, our mission at Temp-A-Sure has always been to help our customers and their families stay comfortable no matter what the weather looks like outside!

As heating and air conditioning specialists based in Toronto and serving the GTA, we take our role seriously; after all, your home is a big investment, and your heating and cooling systems should run smoothly year-round.

All of our Temp-A-Sure team members are trained heating and air conditioning specialists… and this include our top management. We know that it can be a challenge to decide which people to bring into your home to work on your furnace, air conditioner, hot water tank and/or gas line. That’s why we’ve built a reputation in the Toronto region for excellence.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Specialists in Central Air Conditioning,Forced Air Conditioning,Installations and Servicing,Furnace,Boilers,Combi Boilers,Hot Water Tanks,Tankless Hot Water,Air Conditioners,Radiator Relocations,Radiator Removals
SERVICES
Specialists in Installations and Servicing of Central Air Conditioning,Forced Air Conditioning,Heating Forced Air,Boilers,All Hydronic Heating,In Floor Heating,Snow Melting ,High Velocity Heating and Cooling,All types of Cooling Equipment,Forced Air,Ductless Air Conditioning,Hot Water Tanks,Tankless Hot Water Systems, Gas Lines, Fireplaces, Pool Heaters, Air Cleaners Radiator relocations,Radiator removals INSTALLATIONS,SERVICE ,MAINTENANCE RENT and PURCHASED
BRANDS
American Standard, Comfortmaker, Goodman, Navien, NTI,Viessmann,Honeywell, Kingsman, Aprilaire,General Air
SPECIALITIES
Specialist in Installation and Servicing of Central Air Conditioning Units,Heating Forced Air,Boilers, Combi Boilers,All Hydronic Heating,In Floor Heating,Snow Melting ,High Velocity Heating and Cooling,All types of Cooling Equipment,Forced Air,Ductless Air Conditioning,Hot Water Tanks,Tankless Hot Water Systems, Gas Lines, Fireplaces, Pool Heaters, Air Cleaners
WEBSITE
https://www.tempasure.com
YEAR ESTABLISHED
25
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Cash,Cheque,Visa,Master Card,American Express
LICENSES
Gas,Air Conditioning License TSSA Contractors License
MEMBERSHIPS
Better Business Bureau,HRAI,College Of Trades,Ontario Power Authority,TSSA
LIABILITY INSURANCE
Yes
DIPLOMAS
Gas Fitter 2
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
90 Days on Labour 1 Year on Parts
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.