Had Heatsafe Industries look at the gas fireplace in January (sorry for late review). Natural gas fireplace wouldn’t turn on. Heatsafe industries quickly fixed the issue and provided me with some tips on how to operate/optimize the unit. Was on time, cleaned up and affordable. Would gladly recommend.

Fast clean and efficient very happy with the service showed up on time will recommend to others

Oh my gosh -- it is like I have a brand new fireplace! Bill's quality of work is amazing -- and I will be using him again -- and have already recommended him to my neighbours. The quality of his wok is second to none -- he came exactly when he was supposed to and even called 1/2 in advance to confirm his appointment. Bill worked quickly and efficiently -- he had to move a few things -- which he moved back when he was finished. All in all -- a great experience!

Friendly, knowledgeable service. Kept work area clean and was super kind to our little baby.

Bill has just repaired and did the annual Service to our 3 gas fireplaces. He phoned before he came, came right on time and was, friendly, very helpful and explained each step of why it did not work. Bill had all the parts with him, cleaned everything and all 3 Fireplaces were working as new again! Thank you Bill, great to meet you, awesome service and we will certainly keep your card in a safe place.

Bill was just here fixing my gas fire place. I called him last night at 8 pm and he was here at 10 am. I’m so impressed. Thanks to Bill I’m in the heat again. JulieAnn

The remote ignition unit on my gas fireplace was not working. Bill @ Heatsafe replaced the unit and did a quick maintenance and clean of the fireplace.

Bill was very efficient and did such a great job cleaning our two gas fireplaces that they now look as good as new. Would definitely recommend his business to our friends.

Bill was great! Very personable and he really went above and beyond. Looking at the little things (painting, cleaning) that someone wouldn’t always notice. He was super efficient and knowledgeable. Will be recommending him often

I called late Friday afternoon as we were having some issues with our gas fireplace that was making me nervous. I was told they could be here early afternoon Monday. I expected a call around 2 or later Monday however received a call at noon asking if it would be ok to come by at that time.

He was quick and got the unit working again safely and cleaned it so it look new including painting the fire box which was starting to rust. The unit has never run better since we have been in this home. Very pleasant to deal with and explained what was being done and why.