Bill came out to service my fireplace. It was randomly turning on by itself. Bill was punctual and fixed the issue quickly. I've called Bill many times over the years to service our fireplaces. It's always a pleasure to see him. I would have no hesitation recommending HeatSafe to anyone.

Bill arrived to our home on time and promptly did the necessary repairs. We had in the past used a commercial fireplace vendor but ran into a problem where they did not have the part and needed to schedule a second visit ( even though it was a basic part that needed replacing ). We highly recommend Bill .

Did a great job on both our fireplaces. Took time to look at everything from the pilot light to the switch. Very friendly

Bill was very friendly, and told me exactly what the issue was and what he was doing to repair the fireplace. He worked quickly and efficiently, and even went above and beyond to touch up a bit of paint and clean the fireplace glass!

I had a problem starting my gas fireplace and got Heatsafe Industries name from HomeStars. I called Bill and he was able to accommodated my schedule (the day I could be home from work) at short notice. In addition to fixing the problem (faulty switch), he did a terrific full servicing, including vacuuming and repainting, which was long overdue and was even able to replace the door seal on this older model. I found Bill to be personable, very professional and very knowledgeable. Many thanks Bill, it was great to meet you and we will definitely be using your services in the future.

I called Heatsafe to do a maintenance service on my gas fireplace. Bill Luke came right away & did an excellent job. He is friendly , efficient, knowledgeable & informative, explaining exactly what he was doing. He cleaned everything beautifully,repainted & even touched up scratches, leaving the fireplace looking & functioning like it is brand new! I used Heatsafe 2 years ago & will continue to schedule regular service with this company. Highly recommended !!

Bill is very through and did a great job. I like the remote control thermostat that he installed. He came on time and got to work immediately.

Cleaning and painting my fireplaces and made sure the fireplace was sealed and functioning properly.

He did a fantastic job. He was very personable, informative and efficient. He serviced 2 fireplaces in our home, touched up some paint and also gave advice on how to maintain and operate them most effectively. He even showed me how to remove some pieces of our 20 yr old fireplace to make it look more up to date! I am very happy with his service and will be recommending him to others.

Bill serviced, cleaned and touched up our gas fireplace on 3 May 2017. He is knowledgeable and friendly. He was on time and efficient. Bill answered our questions patiently and was respectful of our home. We would recommend Heatsafe Industries to others.
Thank you Bill.