Heatsafe Industries Ltd.

Bill was great! Very personable and he really went above and beyond. Looking at the little things (painting, cleaning) that someone wouldn’t always notice. He was super efficient and knowledgeable. Will be recommending him often

I called late Friday afternoon as we were having some issues with our gas fireplace that was making me nervous. I was told they could be here early afternoon Monday. I expected a call around 2 or later Monday however received a call at noon asking if it would be ok to come by at that time.

He was quick and got the unit working again safely and cleaned it so it look new including painting the fire box which was starting to rust. The unit has never run better since we have been in this home. Very pleasant to deal with and explained what was being done and why.

On time, friendly and the fireplaces look and work great! Added a fan to help heat the basement.

Cleaning & repair of fireplace (painting rust, pilot light repair, replace switch).
Very personabe, worked quickly, excellent job, meticulous, attention to detail, very prepared, very knowledgeable.

Fire place wouldn't stay lit. Came the same day as the call was placed, repaired and serviced the fireplace.

Fair price, excellent service!

Bill was amazing. He was running late so he called me right away which was so nice. He made sure to put a mat down to protect our floors. during the whole process he was explaining how the fire place worked. How to care for it and ways to clean the glass. The fire place is working perfectly now and it looks amazing. Bill goes above and beyond and you cant beat the price. We are now having him do all our rental property too.

Bill Luke was very friendly, fast and efficient. Would recommend him to everyone in a heartbeat!!! Thank you so much Bill!!

Bill was very knowledgeable and professional. He did an excellent job servicing my fireplace which was in dire need of servicing. Not only did he do an excellent job, he provided me with very useful and practical maintenance tips to get the best out of my fireplace. Also painted the inside of the fireplace for rust protection.

Came out when scheduled and fixed the problem. Very professional and friendly. Will definitely use again.

Bill came and cleaned/touched up our fireplace, as well as installed a fan system that will heat our main floor. He was quick and efficient, and super friendly. He really took time to explain how everything worked with the new system. I definitely felt valued as a customer, and would recommend him to anyone with fireplace needs.