HomeStars  >  Fireplaces in Calgary  >  Heatsafe Industries Ltd.
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99%

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Reviews by rating (past 12 months)

Reviews for Heatsafe Industries Ltd.

Average customer rating:
10 10 (121 reviews)

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normanhall
normanhall
1 review Calgary, AB
10/10

Gas Fireplace Cleaning, Maintenance and Repairs

I have used Bill Luke (aka the Fireplace God) @ Heatsafe for gas fireplace cleaning, maintenance and repairs for many years and highly recommend him.

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Company Response

Thanks very much Norm.appreciate it

wmm
wmm
1 review Calgary, AB
10/10

Gas fireplace service and cleaning

Work was done professionally and with a great attitude. Would highly recommend using this service

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Company Response

Thank you for your review. See you guys in a couple years. Cheers

cute_kat in Calgary
cute_kat in Calgary
4 reviews Calgary, AB
10/10

Fireplace Servicing and Fan Installation

Bill came and inspected my fireplace. He was extremely professional and really enjoyed explaining things that helped me to understand the maintenance that my gas fireplace needs. He replaced the worn out switch and also touched up the black paint as an extra service. Then we spoke about options for making my fireplace a bit better. In the end he installed a fan and explained how I can use my fireplace to help heat my home at a lower cost than using the furnace. He was very tidy and ensured to clean up any mess that was created. I would definitely recommend him and am in fact passing his contact info to my condo board.

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Company Response

I appreciate your response. And have since worked my way through the building. Thank you

Moogs in Calgary
Moogs in Calgary
2 reviews Calgary, AB
10/10

Wait before you blow your cash on a new fireplace... get this dude to fix it.

Bill is the fourth dude I called, and the only one able to provide a solution to my broken indoor gas fireplace. Other larger companies said it was unfixable, "you need a new fireplace" or "you'll have to do some non-legal rebuild, we can't help you". Numbers thrown around varied from $4000 to $10,000 with tiles being pulled, renovations threatened.

The current fireplace is from a now defunct indoor fireplace company, thanks to the junk computerized gas valves they put in them (can't mention it on this site for some reason). If you have one of these, or a similar issue, give Bill Luke a call, he'll sort you out for $1100 and get a conversion done for ya. This included new remote system, wiring harness, gas control valve, pilot setup. The conversion setup works differently, but is more reliable. Bill also included a full and thorough cleaning of the entire fireplace, paint touch up on faded or flaking paint areas. The thing looks brand new again, works great. The conversion is fully guaranteed parts and labor 1 year and does not fall under modification (because all the internal gas control and pilot parts are replaced with one of the original three parts manufacturers of this particular fireplace). And bonus is it won't fail again. Fully satisfied and happy customer here. Totally professional. Need more dudes like him.

Did I mention Bill threw in a free fireplace wall switch to replace the old oxidized one? This dude is standup. Drop him a line, you won't be disappointed. Love my old new fireplace - I missed it. Thanks bro.

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Company Response

Change the battery in the remote control

Hector in Calgary
Hector in Calgary
1 review Calgary, AB
10/10

Very Satisfied Fireplace Repair

We originally had another company look at our broken fireplace. They told us it couldn't be repaired and we needed to replace the entire unit at a cost of $3,500 or more. Luckily a friend recommended we get a second opinion from Heatsafe. Less than an hour after arriving Bill had the fireplace repaired and working, and even painted and cleaned up all of the interior! He also walked us through some home heating tips for running both the fireplace and our home furnace while we heat our home. All of this for the same price it cost us to have the original company look at the unit (and do nothing)!

We are extremely satisfied with the quality of service from Heatsafe. Would (and will) highly recommend to anyone.

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Company Response

Always get a second opinion. Smart shoppers. Glad I was able to save your family unnecessary expenses

N. Knight in Calgary
N. Knight in Calgary
1 review Calgary, AB
10/10

Fireplace

Bill answered our request quickly. He arrived on time and was instantly in to finding the problem. He went over and above and not only fixed the problem but also cleaned the whole fireplace and even repainted the inside. The fireplace now looks brand new!!
Bill is also a very personable man and we enjoyed talking with him while he worked.
Thanks Bill.
We will certainly call on you again should the need arise.
J. & N. Knight

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Company Response

Thanks you guys. See you in a couple years. Cheers

Private User
Private User
1 review Calgary, AB
10/10

Fireplace Service

Bill was responsive when I called for service and able to get us in quickly and showed up on time. His knowledge of the job at hand was Immediately evident and in no time at all he had both fireplaces working and spruced up with a fresh coat of paint along with some wonderful advice to save us money on our home heating bills!!! Would definitely recommend Bill and Heatsafe

1 of 1 people found this review helpful.
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Company Response

Great example of a unit being brought back to life. Happy to help

Private User
Private User
1 review Calgary, AB
10/10

Gas Fireplace Maintenance

Quick, efficient and professional. Replaces only what is necessary, and advises on what may need to be looked at in the future.
I plan on using Heatsafe for future maintenance.
Thanks Bill

1 of 1 people found this review helpful.
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Company Response

Thank you

Private User
Private User
1 review Calgary, AB
10/10

Gas Fireplace Maintenance, Fan and remote install

Found Heatsafe Industries on-line and called for maintenance on our fireplace. Wasn't sure what to expect, but an hour after Bill shows up, we are left with an awesome fireplace that looks better than new and works Beautifully :).
Amazing Service! Bill is so personable and efficient too!
Thanks Bill.

1 of 1 people found this review helpful.
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Company Response

Glad you folks are happy. Cheers

Private User
Private User
1 review Calgary, AB
10/10

Gas fireplace

Thanks Bill for keeping my family safe. For those of you with kids you need to know that sometimes little hands can put toys through that top compartment. Could have ended tragically with all the Lego and paper shoved inside.
Would highly recommend Bill. We had two others look at our fireplace before him and he is the first to fix it. Thanks Bill

1 of 1 people found this review helpful.
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Company Response

I recall that one could have been bad if ran unchecked. Enjoy

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Heatsafe Industries Ltd.

Heatsafe Industries concentrates on service and maintenance needs for gas fireplaces including inspection, annual maintenance and repairs.
Serving Home Owners, Home Inspectors, Property Managers, & Realtors
Gas fireplaces need annual maintenance!!!
The various components that make up a gas fireplace, including the gas valves and lines, need to be inspected, tested, cleaned and adjusted annually according to factory specifications to ensure that the unit is working efficiently and safely.
A fifteen point inspection and winterization program is recommended and can be performed before, during or after the fireplace season. This program is a series of inspections, tests and adjustments made to ensure that your gas fireplace is operating at it’s peak and safest performance level.
Remember, regularly scheduled service will enhance the life span of your gas fireplace or log set, save you money on costly repairs, provide peace of mind from leaks, and keep your unit burning efficiently and looking beautiful.

Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.