The plumbing is leaking and ruined the basement ceiling. The entire ordeal was infuriating. a 1700$ custom-tiled shower wasn't removed from the bill when a free standing unit was installed, easily, instead that I paid for. A gallon of top-end BM paint somehow wasn't enough for the little wall space although I recently did my own large dining room with half a gallon. The wrong one and it was used to second coat anyway, leaving all the corners visibly different and Matt denied both being able to see that or telling the difference in cans of paint though completely different brands just a day later. He did adjust the bill and said he was happy to put his name to the work, so he is.