Sunshine Window Fashions

Shutters & Blinds
Toronto ON
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HomeStars  >  Shutters & Blinds in Aurora  >  Sunshine Window Fashions
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44%

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Reviews by rating (past 12 months)

Reviews for Sunshine Window Fashions

Average customer rating:
6.7 10 (6 reviews)

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Diane Gerolimon in Thornhill
Diane Gerolimon in Thornhill
1 review Vaughan, ON
10/10

Amazing customer service

Amazing personalized customer service. Received on time as promised and was very pleased with the professionalism of the installers. They take the time to do it right the first time. Would highly recommend and will use them again for my next home.

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Gayle  in London
Gayle in London
1 review Aurora, ON
10/10

Whole home window treatments

I was on a budget and Sunshine Window Fashions helped me stay within that budget without compromising quality. The service was outstanding and I would highly recommend them to family and friends.

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Angela from Aurora
Angela from Aurora
1 review Aurora, ON
10/10

Blinds, Drapery

I have moved several times in the past 10 years and have used several companies for both shutters and blinds. My experience with Sunshine Window Fashions has been, by far, the best experience I have had. At no cost, Martha took the time to come to my home and guide me through the various window treatment options and fabrics that best suited my decorating style. I am an absolute perfectionist when it comes to getting the job done right. All of the blinds and custom drapery that I ordered were delivered within a month of ordering and were exactly to measure. Doug did an outstanding job installing the blinds and Martha personally came to hang the drapery. Everything works perfectly as I expect. I truly can't believe how something so simple as window treatments could transform my living space. I highly recommend the friendly, helpful and professional services of Sunshine Window Fashions.

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Company Response

Thank you so much, Angela! I truly enjoyed working with you and look forward to working with you again in the future.

Mike Thompson  from Aurora
Mike Thompson from Aurora
1 review Vaughan, ON
10/10

Window blinds and drapes

Sunshine Window Fashions
416 489 8111
Toronto
ON
CANADA

I would just like to let everyone know how amazing my experience was with this company. Martha was amazing and the price was so competitive. Great company to deal with.

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Company Response

Thanks for your kind words. We enjoyed working with you as well.

margolese Lawrence Park
margolese Lawrence Park
19 reviews North York, ON

First Review

0/10

blinds and custom window coverings

Bought blinds in July and still haven't received the full order by November. Called the company, the wholesaler and even the police before I received a refund. I would never ever deal with this company again due to poor service and avoidance techniques that were amazing.

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Company Response

As of 2013, Sunshine Window Fashions had a change in ownership. Our store is located in Aurora and is not affiliated with any other location. It is unfortunate that you had such a frustrating experience. If there is anything we can do to assist you in the future, please don't hesitate to contact us.

G&R in Allenby
G&R in Allenby
4 reviews Toronto, ON

First Review

0/10

Hunter Douglas Blinds

We placed our order with Sunshine Window Fashions in early December. We had looked around and decided we wanted to go with the Hunter Douglas blinds and wanted to also support a local business not a big box store. When Matt came to the house to measure and take our order he was very polite and reassuring that customer service was their #1 priority. He said that we would have our blinds in time for Christmas. After some haggling, they came to install the blinds on December 24th only to discover that some of the components were missing and the blinds could not be installed. There was no communication made to head office and payment for the amount due was automatically taken from our credit card. When this was made aware to the company in January, they assured us that the amount would be refunded - to date (June 7), this has still not happened.

After 3 weeks, they had yet to locate the missing pieces. Finally in February we had an appointment made to install our blinds. This was cancelled as the parts were still missing. We got another appointment and the installer (Rob) showed up on time with all the parts. Halfway through the installation though he realized that the shutters for our living room were not measured correctly and were 4inches too short. We were told by Matt that a rush would be put on our order. After 2 weeks we still had no shutters. I called Matt again and he said that the order had been "misplaced" and was going to be rushed.

We were again rescheduled for an installation two times that were both cancelled. The most recent one of April 12 was cancelled because they discovered that parts were still missing from the order.

The staff at the office on Avenue Road know nothing and are of very little help in providing any customer assistance or service. I have had to do constant monitoring and follow-up to try to get our money refunded and our shutters installed. I am hoping sometime before next December to have them in.

I would NOT recommend this company at all. It has been a terrible and frustrating experience. AVOID them at all costs.

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Company Response

What a terrible experience you have had. I hope that at some point you had some resolution. There was a change in ownership as of 2013. Sunshine Window Fashions is located in Aurora and is not affiliated with any other location. If there is anything we can assist you with in the future, please do not hesitate to contact us.

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