SB Hardwood Inc.

My husband and I are extremely happy with our new stairs, and our overall experience with Simon and his team. We were looking to have the carpet removed and hardwood installed, along with wrought iron spindles and new posts. We also wanted everything stain matched to our current hardwood colour. We obtained 6 quotes (some referred by friends and a couple from homestars). Even though we weren't referred to Simon, we decided to use SB Hardwood based on his knowledge and professionalism. He also had a reasonable quote and timeline to complete the project. All the work was done on time, and he was available throughout the entire process to answer any questions. After everything was installed we noticed a couple of the spindles were loose. We let Simon know and he was back at our house the next day to fix them. Couldn't be happier with the end product and the service!

Our need for a staircase reno was overdue but became fully necessary after we had some water damage in our home and had to rip out some old laminate. After doing a bit of research and speaking to various contractors, I was told that laminate flooring on a staircase was not the way to go, even though I was using laminate in the rest of my basement (as it was a better option than hardwood because of moisture). So, I came to Homestars and looked up "stair builders". SB Hardwood came up as one of the results and I immediately sent them an email.

Simon was quick to reply and asked me if I could send him some photos. I did so and within a few minutes, I had a quote.

Not only was Simon quick to reply but he was also very informative in answering my questions.

We exchanged a few more emails and a phone call and Simon arranged to come to my home and peruse the project. I had other companies from Homestars quote the job, but nobody was as prompt or reasonably priced as SB Hardwood.

Simon showed up at our home on time and upon speaking with him for 10 minutes, I knew we had the right guy for the job. He understood what we wanted, explained the process fully and NEVER deviated from his quoted price. In a nutshell, he was completely honest from the opening email to the moment they left our home.

We were in a bit of a rush to get this job done and Simon managed to squeeze us in to their very busy schedule. They were scheduled to start Wednesday at 1pm and they showed up at my home at 12:50pm. He told me it would be about a day and a half job and he was right on the mark.

The stairs came out amazing. He ordered us a two step custom stain which matched our new laminate identically and the workmanship was great. Courteous and clean. They did all of their cutting outside and they cleaned up perfectly after each day.

This is a family run business and they treated our home like it was their home. Simon, his Dad (and probably another extended family member) did the job like true pros.

Even my other contractors that are at my home repairing other areas of water damage commented on how good the stairs came out. I'm just really impressed that Simon and his crew delivered 100% on everything they promised. Thanks guys.

My wife and I were so impressed with the work, we are having Simon come back in August to redo our entire third floor hardwood and stair case.

If you need hardwood floors or a staircase done, these guys are amazing.

Simon and his team did an excellent job restaining our stairs and adding rod iron pickets! From the initial visit to quote the work, to his estimate of the timing and the clean up by the crew, the entire project went smoothly and on time and I couldn't be happier. The workmanship was top notch. The stain matched our existing floors perfectly. This is how all renovations projects should go! 10 out of 10. Thanks Simon! From Roberta & Nino

Simon and his crew were pleasant to work with. The crew came on time and ensured they cleaned up after each day.

The transformation of our stairs and pickets was amazing!

Thanks guys for a good well done!

We bought and renovated a 30 year old home that was quite outdated. My wife and I met with 2 other stair companies and thanks to Home Stars we found SB Hardwood. From the get go Simon was very quick to answer any questions we had, came to see the work required and provided us with a very reasonable quote. When the project started the team was very pleasant, they worked efficiently and completed the project on time. Simon communicated well with us while the project was ongoing. We were also impressed with how well they were able to match the stain on the stairs with our newly installed hardwood floors. Our family and friends are impressed with the stairs and have complimented the workmanship. Thank you for your assistance in reviving this house and making it a home.

Eric and Rosemary

I can't say enough about Simon and the team that came to our home (Bogden, Ziggy, and others). I found Simon through the Homestars website when I was looking for someone to refinish three full staircases in our home. Simon was quick to return calls and gave me a 'no surprises' estimate that they stuck to.

Simon and the team are quite busy but were able to accommodate our stair refinish before the Christmas holidays. They arrived on time each day, were very courteous to me and my family, and took care in working around the house with a messy job. They put up plastic to isolate as much of the dust as possible and this was a big benefit.

Simon also helped with a flooring install that we were contemplating ourselves in two additional rooms and worked quickly to finish these for us. In addition, we asked Simon to arrange for one room to be resanded and stained (which he did!)...

The best part of all is the help that Simon was in finishing an install that we had already committed another installer to do. We had another installer that had started the flooring on the upper level (engineered hardwood glue down install) who was behind schedule and commented on the Friday before Christmas that they 'should' be back on Monday to continue working and that they 'should' be done around Tuesday. My family had to move out during the install so this was not acceptable. A call to Simon late on Friday night had a team there on Saturday morning finishing the install from the previous contractor.

Both my wife and I are extremely happy with the work the SB Hardwood did - they are completely professional in their service - they show up when they say they are going to - they stick to the price they quoted - they are respectful and will help wherever they can.

It was a great choice choosing SB Hardwood and will highly recommend their service in the future.

Larry

I found Simon by luck, not by referral. It has turned out to be the best desicion ever made about renovation. Simon is very friendly and easy to work with. He gave me a very resonable quote. But the quality of their work was outstanding. His whole team are very punctual and polite. My stairs was a hard piece, needed lots of attention to detail. They handled it very professionally. It was a great experience working with SB hardwood and stairs. I have recommended them to a lot of friends.

Simon and his crew transformed my stairs from an ugly, carpeted nightmare to a beautiful wood dream. They also installed hardwood flooring upstairs In both cases, the price was more than reasonable and I am very happy with the work that was done.

Simon and his team are exceptional in terms of workmanship and reliability. My new staircase is beautiful! I highly recommend this company as I am very pleased with the results of this project.

Simon and his team were amazing!!!!!!!!!! Very professional and always on time. Working with Simon and his team was wonderful. Simon did a great job in installing hardwood for the entire main floor of our home and all the bedrooms and the upstairs hallway. I recommend them 110%. It is very hard to find honest and hardworking contractors these days and Simon definitely falls into that small population of awesome people. Thank you Simon for doing such a wonderful job in our home and your neat workmanship.