Western Sky Home Services

Heating & Air Conditioning
707-737 13 Avenue Southwest AB K1S3R1
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Heating & Air Conditioning
Western Sky Home Services
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70%

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Reviews for Western Sky Home Services

Average customer rating:
7.6 10 (16 reviews)

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no_20soccer in Calgary
no_20soccer in Calgary
1 review Calgary, AB
10/10

Furnace problem

We had our furnace installed by a different company in 2010, it never heated the upstairs (2 storey home) i had 2 people from that company come "look" at it and both said it was working fine which it wasnt my children would freeze at night. One visit from Chris and he fixed the problem. The first time in 8 years i havent had to worry about my kids being cold during the night.

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Company Response

Thank you so much for taking the time to share your experience with us! We are really happy to know that we helped resolve an on-going challenge you were facing! Chris's experience with heating certainly helps for these types of situations. Hope your kids have a great night sleep from now on!

wubshet
wubshet
1 review Calgary, AB
8/10

Hot water tank

Hi
Good job you guys doing me and my family we are so happy to meet you guys. The guy coming to fixing our hot water tank is amazing and very humble. Thanks for your great job.

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Company Response

Thank you so much for taking the time to share your experience with us!

Jeff
Jeff
1 review Priddis, AB
8/10

Hvac

Install all Hvac related items including furnaces and fireplaces. Everything was done on time and to code

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Company Response

Thank you for taking the time to share your experiences with us Jeff.

Private User
Private User
Private User reviews Calgary, AB
10/10

Fireplace service and repair

My fireplace is 22 years old and has not worked properly if at all, over the past 3 years. Made appointment and the tech, Matt, arrived on time. Due to the age of the fireplace, it needed a lot of work and a new part. Matt worked diligently and answered all my questions. Fireplace looks and works like new. My cats are very happy and jockey for a spot to enjoy the warmth! I will use again for regular service and highly recommend this company. Thank you Matt!

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Company Response

Such a thoughtful message! Thank you so much for taking the time to share your experiences with us. We will ensure Matt sees this wonderful message thank you once again for allowing us the opportunity to help you with your fireplace!

monkeywarrior52 in Calgary
monkeywarrior52 in Calgary
1 review Calgary, AB
9/10

Installed the new water heater

It was great service and on time, I didn’t missed the meeting! Well done.

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Company Response

Thank you for taking the time to let us know about your experience with Western Sky Home Services. We are happy we were able to show you exactly how much our Clients time means to us! Thank you once again for allowing us the opportunity to be your service provider.

jared in Beaumont
jared in Beaumont
1 review Beaumont, AB
10/10

Full upgrade of furnace, air conditioning and power vented hot water tank

Derek was amazing from the start, very informative and helped chose the best options for my family and beat all the local competition in pricing for what you pay for and get! This company is by far the best I've dealt with, they were so informative and their installers Trevor and Steve were amazing in taking the time to explain in depth on how the equipment works! I was referred by numerous people to this company and definitely will user them again! Thanks again to the Western Sky team you definitely go above and beyond.

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Company Response

Thank you so much for taking the time to contact us and share your experiences with Western Sky Mechanical.

Harvey & Marta Krause from Calgary
Harvey & Marta Krause from Calgary
2 reviews Calgary, AB

First Review

0/10

furnace winter tune up

I wish I could say they are wonderful, but unfortunately I can't. They came in to do a winter tune up on our furnace and we ended up having to purchase a new furnace because the part that broke would take a couple of weeks to get here if it came at all, (their words). November 1 the coldest night of the winter so far and we had no heat and a furnace in pieces. $5000 later after they gave us a special price and a great deal according to Derek, we now have a new furnace. Sure they came and installed the new furnace the next day and we were sure told they were sorry a lot. Unfortunately Chris who initially came to do the furnace tune up and left saying he would be right back, never had the balls to come back and tell us himself that there was a problem, but had Derek (their salesman) phone and tell us we needed a new furnace because the $500 part would have to be ordered and would take at least a week or two to come in, that is if the correct part actually did come in as that has happened before (no guarantees). My husband is 74 and has had a stroke so there was no way we could possibly go even 2 or 3 days without heat, so we were caught between a rock and a hard place. The funny thing is our old furnace had been running perfectly for the last 12 years until they came to do the winter tune up. The gentleman who actually came to install the new furnace was very nice and kept telling us how sorry he was about everything. Oh and our daughter had her tune up done on November 1 by Western Sky and last night, not even two weeks later, her furnace stopped working. She had to call out Atco Gas to help her and was told that it was the pressure switch that stopped working. Her family went without heat last night because of the pressure switch that Western Sky said is not a part they check as part of their winter tune up. Funny but another company does include checking the pressure switch as part of their 28 point tune up. I guess I know where we will be going from now on and it won't be Western Sky Mechanical. Now Western Sky is telling her Atco was wrong and it is the circuit board and is a $500 part (strange coincidence that is would cost the same as my broken part), and she would probably be better off getting a new furnace. If anyone is thinking of having a winter tune up, I would recommend that they think twice about it. Maybe it is just coincidence that a 13 year old furnace would need replacing as well as my daughter's 11 year old furnace after the winter tune up, and that the part in both cases would happen to cost $500 which would make much more sense to purchase a new furnace instead of replacing the part. I find it hard to believe in coincidences.

1 of 1 people found this review helpful.
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Company Response

Thank you for taking the time to let us know about your experience. We are extremely sorry your experience with us did not meet your expectations.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Western Sky Home Services

Western Sky Home Services, A Division Of Western Sky Mechanical Ltd. We Are An Authorized Service Provider For Home Depot Installation Services Visit Our Kiosks Locations Are Located At 343 36 St NE, Calgary, AB T2A 7S9 388 Country Hills Blvd NW, Calgary, AB T3K 5H2 5125 126 Ave SE, ...
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