Our furnace, which had operated without issue for the past 12 years, began to shut down unexpectedly. Although we’d managed to get it running for about a week, it shut down again and woudn’t restart.
With the temperature in our house dropping in the middle of winter on a Sunday night, we needed someone to come quickly. Based on the strength of their reviews, we decided to try Climax Air Conditioning—and we’re really glad we did!
Sam (the company owner and a technician) was at the house within an hour of our having reached him. He was friendly, professional and courteous, and put protective covers on his shoes to keep our home clean.
Once he inspected the furnace, he traced the issue to a sensor that needed cleaning. As soon as that was done, the furnace was quickly running again. Sam patiently explained some important points about furnace and humidifier operation and maintenance, and charged us only for the work that was required—which matched the reasonable fee that he quoted on the phone.
We’re incredibly impressed with Sam’s honesty and quality of service, and appreciate how quickly he came to our house. Needless to say, we highly recommend Climax Air Conditioning and will use them for any future related services.
- Company Response
Thanks a million for this amazing review!