Justin and his Partner, were polite, patient and went beyond, to be helpful. Called for information, they were forth coming in their pricing and service offered. They custom made a cage, for my unwelcome guest, installed it quickly and efficiently. While on my roof, Justin notices I had some flashing and shingles missing. He asked if I still had the flashing and any shingles ? Without being asked, he climbed back on my roof and reinstalled them for me ! Hiring Justin to get rid of a raccoon, turned into a surprisingly pleasant experience. I would highly recommend Justin, his partner and company.