Asked me for my CC # over the phone before they had seen the job. I gave it to them, my mistake. They called a described what they were thinking of doing without giving me a price, I asked for a price they said they would get back to me. No call. Called back 4 hours later to see if they'd done anything, and they charged my card twice what I was willing to pay for this repair. 4 shingles and a half a tube of caulk. $705!!!! Laughed when I asked for a refund. WOULD NOT RECOMEND.
- Approximate cost of services:
- $700.00
- Company Response
we are quite confused by this complaint. in fact we quoted 1375 plus tax. this was pre-approved by the client and preauthorised with his credit card. when we arrived on site the client had attempted to make some repairs on his own. the client used caulking incompatible with a halt shingle. we repaired the work the client had undertaken himself. in the end , we spent less time than planned for. he was billed 625 plus tax for our services which included the service call and all materials and repairs. we thought he would have been very happy with the price reduction. (unsolicited) - and with the quality of our work.