The Door Master Inc.

Garage Doors & Hardware
ON
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

95%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for The Door Master Inc.

Average customer rating:
9.7 10 (295 reviews)

Sort by

garage door repair
garage door repair
1 review Cambridge, ON
10/10

repair garage door

Benny was friendly, knew his job and completed the task quickly. Very pleased. I would recommend Benny..........RN

Approximate cost of services:
$40.00
Was this review helpful?
Private User
Private User
Private User reviews Kitchener, ON
10/10

Quality Service

This is the second time I have used The Door Master and the same technician, Tim, on two different problems. After calling, appointment was setup within two days with a 2-hour arrival window. Tim called to confirm appt just prior to is on-time arrival. Tim explained to me that I had 2 springs, a left and a right and even tho only one had broken, the rule of thumb is to replace BOTH since the second spring could break at any time since springs are rated on usage cycles (how many times the door is opened and closed) . in my case the spring was rated at 10,000 cycles and I ended up having 11 years of use before the spring snapped.
Tim advised me that he only had only the left spring for my door with him but offered to use a stronger spring on the right side . all he would need to do is adjust the tension appropriately for each sized spring so the operation would be smooth.and even. That said, same price . in less than an hour springs were installed and adjusted accordingly, LiftMaster re-programmed and everything worked perfectly. Although I did not comparison shop to see if I could have got the repair cheaper, I went with the quality of service I received from Tim when he replaced the garage door cables a few years ago. It isnt always about the cost . infact, service trumps cost in MY book.

Approximate cost of services:
$600.00
Was this review helpful?
Private User
Private User
Private User reviews Smithville, ON
10/10

Garage door repair

Greg door stopped working.the repair man came today nd fixed it promptly.He was prompt , professional and friendly.
I would recommend this company to anyone in my circle,
Thanks again
Eapen John
226-243-616

Approximate cost of services:
$100,000.00
Was this review helpful?
DOMINIC in Toronto
DOMINIC in Toronto
0 reviews Mississauga, ON
10/10

Garage Door service

I had a garage door opener replaced and both doors serviced. Very happy with service. Very efficient and technician worked quickly .
I would highly recommend.

Approximate cost of services:
$1,500.00
Was this review helpful?
Private User
Private User
Private User reviews Guelph, ON
10/10

Excellent quick service

The springs in my garragedoor both broke at the same time and my car was stuck inside. I called a few companies and the door master responded quickly and was ar my hone within 2 hours to have a look. The repair tech was honest and performed The necessary repairs very quickly. I am satisfied with the service I received

Approximate cost of services:
$790.00
Was this review helpful?
jonathan in Toronto
jonathan in Toronto
1 review Vaughan, ON
10/10

Garage Door Repair

The keypad on my garage door was not working I tired to change the battery but it still did not work I called the door master and they came and fixed it. Apparently I must of pressed something the wall button and set it to vacation mode. Thank you for helping me solve the problem.

Approximate cost of services:
$150.00
Was this review helpful?
Private User
Private User
Private User reviews Vaughan, ON
10/10

Garage Door Repair

Hands down one of the best service companies I have worked with in a very long time. Great service, very reliable and a pleasure to deal with.

Approximate cost of services:
$500.00
Was this review helpful?
Private User
Private User
Private User reviews Brant, ON
10/10

Repair garage door mechanism

Garage door lifting mechanism faulty so that lifting wire had come off the drum therefore not lifting door properly

Approximate cost of services:
$100.00
Was this review helpful?
Private User
Private User
Private User reviews North York, ON
10/10

Repair the garage door

The technician didnt have the part but he came back at the end of the working hour and he fixed the door. He was so dedicated.

Approximate cost of services:
$250.00
Was this review helpful?
Sam in Toronto
Sam in Toronto
0 reviews Vaughan, ON
10/10

Great service, great prices, great attitude.

A family member backed into my garage door and damaged 3 panels. I shopped around and other companies gave me inflated quotes and charge me for consultations. I rejected all of this. Steve showed up and was very honest and had a great attitude. He gave me a VERY reasonable quote and didn't charge a cent for consultation. He immediately returned to start the repairs and was very generous with answers to all my questions about opener upgrades. The repair was done promptly and I was extremely happy. I will be calling them again for a new opener. Thank you Steve, you were awesome.

Approximate cost of services:
$600.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Door Master Inc.

The Door Master is a garage repair and installation service serving Toronto and the GTA for over 10 years. Many members of our team are homeowners and understand the importance of up-keeping your home. Our technicians are certified experts, reliable professionals, and provide quality service. We are your "one-stop-shop" for garage door needs. Send us a quote request through HomeStars and you will be contacted by a technician. Clients have the option of receiving a quote over the phone or have a technician stop by for a service call for $29.

CATEGORIES
Garage Doors & Hardware
PRODUCTS
Garage Door, Replacement panel(s), Garage Opener, Cable, Spring, Keypad / Remote, Weather Strip, Rails/Tracks,
SERVICES
Residential and Commercial garage Repair, Garage Opener Repair, New Garage Door Installation, New Opener Installation, Panel Replacement, Weather Stripping Replacement, Cable Replacement, Spring Replacement, New Keypad Install, Remote Setup, Emergency Response, Garage Lockout,
BRANDS
LiftMaster, Chamberlain
WEBSITE
http://www.thedoormaster.com
YEAR ESTABLISHED
10
PAYMENT METHOD
Cash, Credit, Cheque
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
The Door Master labour warranty 5 years with receipt. Product warranty by manufacturer
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.