I've had on-going problems with my computer. All software related. I have completely given up on Rogers because of their terrible customer service. To the point that I contacted 1CS for help. Nigel appeared on a Sunday abou 2 hours later and fixed everything. I am not only grateful for his technical support but also because he was just a great guy to be around.

The 1CS technician was focused on the task at hand, but kept us informed along the way which allowed us to understand the issue. After he resolved the issue, there was time left to fix a few others, including a problem I have been having with my wireless internet. All that in an hour for $75 HST. Great deal!

The assigned technician (Malcolm) quickly and efficiently diagnosed the issue with my desktop computer, and provided the details of the replacement part. The part is on order, and once it arrives, I'll be scheduling another appointment with Malcolm to install it.

ICS was quick, reliable and professional. They helped me with my Apple computer problem as soon as I called for assistance. I will definitely be using them in the future

Chris from 1 Computer came over to my place on time and spent a little over an hour tuning up my computer. Apparently the antivirus program was corrupted so Chris uninstalled it and installed a newer version and did a few other things. He explained everything as he went along and I was very pleased with the service. I've had other people over from time to time and they charged a lot more. Will deal with them again for sure.

As a writer, I was more than a little put out when my laptop keyboard gave up the ghost recently. I decided to put my trust in 1ComputerServices which I'd found on Google and hope for the best, and I am very happy that I did! Their service proved to be prompt (including home pick-up and return), friendly, reliable and most reasonable. I was up and running again in under a week. I couldn't have wished for a more professional nor more trustworthy company. A big thank you from me!

My old computer finally failed outright, and having no skills or knowledge to know better I went to the big box for a fix or replacement. Was advised that it was a write-off and nothing immediately recoverable of all my files and photos, but was offered another level to attempt it, at approximately $600, if no guarantee of success. I declined and bought a new machine.
With little idea how to start out with the new computer I called Blake at 1ComputerServices just hoping for a little tutorial. He kindly sent Chris, who soon arrived and proceeded to make short work of loading up the software I needed and dumping so much of the useless stuff I would otherwise have had no idea about, very helpful. He also proposed, at the risk of a 20-something dollar cost for an item from another big-box store, he could at least attempt to extract my valued files from the old hard drive. I was happy to give it a try, and Chris set to work, and with complete success in no time, and I had all my old files transferred from the old computer to the new one. I would never have been the wiser without Blake and Chris to assist. Thank you both. I'll know best to call you first next time, and can confidently recommend to all.

Our computer wasn't working and Blake from 1 Computer Services sent Chris to our house. He not only fixed our computer, but upgraded some of our programs to make them work better. Chris arrived when he said he would and followed up afterwards. Couldn't ask for better service. Thanks, guys!

Chris arrived from 1CS within an hour of my call. He phoned beforehand and said he thought the problem was my mouse, which I found very difficult to believe. However, when he arrived and saw the situation in person, it turned out he was absolutely correct. We changed the mouse and he stayed to clean up my computer, all for a minimum one-hour charge that I thought was very reasonable. Will definitely call 1CS again!