A new vacuum had been long overdue for my apartment. I almost jumped at the $299 Dyson Big Ball deal at a certain BB store. After doing some research online, to my surprise, Dyson products don't always seem to live up their hype or price. Further research pointed me to Vacuum Plus. Being a bike mechanic myself, I always wanted to purchase from places where they have expertise on products, rather than a catch-all chain store.
Marco want friendly and approachable. He started by asking me what my needs are (apartment size, pets, carpet, budget, etc.), and recommended the Miele C2 Limited Edition. Marco is extremely knowledgeable about the products he sells (he also does repair at the store), as well as the general state of the industry. I learned so much from him. He explained to me in detail why the product he recommended is the best for my needs and budget. He even mentioned a $299 Miele C1 sale at a certain BBB store, which is not much of a great deals as it seems initially, when one factors in the accessories that come with the C2 limited. I promptly purchased one and took it home with my bike trailer, although delivery is also available.
I have been very happy with my new Miele so far, and foresee many years of great service to come. I would highly recommend Vacuum Plus. Marco is an expert is him field. He offers the right level of attention to customers without being pushy at all. Overall, I was very satisfied with the shopping experience. If I can support a local business, I would do so any time. I will be back again for an air purifier some time this year.