At first we were very impressed with the professionalism and the knowledge. The timeline given with so much confidence didn't happen. All in all the bathrooms looked good - overpriced, but most disappointing is that a small portion is incomplete and even after several calls and emails we have had no response. My friend also had a bad experience in her condo washroom. the things that were in the quote were not in stock and she too was deeply disappointed! Elton, I hope you are reading this and will respond to this. I'm really sorry I contracted you.
- Approximate cost of services:
- $20,000.00
- Company Response
Hi Angela,
I'm sorry that you were not happy with the service. We pride ourselves on our professionalism and customer satisfaction. Everything was completed as per your request and anything that you didn't deem satisfactory was fixed in a timely manner. If you could post the before and after pictures you would see how well the job was done.
The price quoted was at fair market value and I'm sure you received other quotes from other contractors in order to find the best price for the job.
If there is anything else we can do to help, please feel free to contact me personally.
Best Regards,
Elton Burba