LSB Renovations Inc

General Contractors
Thornhill ON L4J6E1
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General Contractors
LSB Renovations Inc
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42%

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Reviews for LSB Renovations Inc

Average customer rating:
4 10 (3 reviews)

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Private User
Private User
Private User reviews Toronto, ON
2/10

Basement, Kitchen rennovation

Luis was prompt - always showed up on time. Attention to detail was not good. Still waiting for receipts for hardwood (so he said) that is now breaking and chipping. Stain on our stairs is also coming off. I now have to hire another contractor to fix, possibly replace our hardwood as well as repair our stained stairs. A total rip off. Several emails to Luis about the receipts for the hardwood floors - claims he does not have them. Very interesting as all business are required to keep receipts for a period of seven years.

1 of 1 people found this review helpful.
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Company Response

I have never had an issue with our hardwood supplier. I will say that while doing the renovation, the customers child had already chipped the hardwood because he played with an outdoor push cart in the house and I repaired the damage at the time, at no extra cost. As for the stained stairs, I advised the customer that the existing stairs were old wood and had already been stained and treated several times, but they chose to restain anyway. As well, while I was completing the renovation, I had just finished staining the stairs and the customers continued to walk on them while the stain was still wet, despite my requests that the stain be allowed to dry properly.

Private User
Private User
Private User reviews Toronto, ON
0/10

Basement and bathroom renovations

I'm very unhappy with Louis' and Sean's work. They put down the wrong tiles because they were cheaper than what we had ordered and paid for. The work was shoddy and a mess. They cut every corner possible and billed us for work that was never done. Extremely disappointed.

2 of 2 people found this review helpful.
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Steve from Vaughan
Steve from Vaughan
7 reviews Vaughan, ON
10/10

Bathroom Renovations

We hired LSB Renovations to upgrade our washrooms. The kids were sharing a single sink and we wanted to upgrade to a double sink. The kid’s bathroom tub was also extremely deep so we wanted to put in a shallower tub. In the Master washroom, we had a soaker tub that we never used. We wanted to remove the tub and replace it with additional storage (make up counter and a linen closet). With the extra space, we decided to increase the size our shower.
We invited multiple contractors to provide a quote on our project. The kid’s washroom was very straight forward whereas the master washroom was more involved. I was looking for creativity and allowing each contractor to propose the best use of the available space. I found that Luis proposed options that would make the washroom more functional whereas other contractors proposed options that would just drive the price up. It was obvious that Luis has a wealth of experience and has been doing renovations for many years. Luis also provided a very detailed quote and an accurate estimate of how long the project will take. The project was on time and on budget.
Luis did everything possible to minimize the impact on us during the renovations. He delayed certain tasks to ensure we always had a working washroom for us to use during the renovations. Luis was always receptive to our concerns and did everything possible to ensure we were happy. Luis also looked for ways to save us money. We were short a couple tiles from what the builder left behind, so instead of ripping it out completely, we came up with patterns using newer tiles to complement the existing tiles. Luis was also open to making changes along the way and never once charged us extra for any of the modifications. He even fixed a couple extra things around the house that needed attention.
The cabinetry guy he uses is extremely top quality. The new vanities/counter tops he installed are better quality then our existing cabinets that came with the house.
During the project, it was generally Luis and his son that were here every day. We didn’t have an army of trades people coming in and out of the house. We felt comfortable with Luis and we are looking forward to working with him on our next project.

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