The Original Plumbing Co.

Waterproofing
Toronto ON M9W 4P2
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Waterproofing
The Original Plumbing Co.
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76%

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Reviews by rating (past 12 months)

Reviews for The Original Plumbing Co.

Average customer rating:
10 10 (13 reviews)

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Dina Arduini from Vaughan
Dina Arduini from Vaughan
3 reviews Woodbridge, ON
10/10

toilet/hose/sink/dishwasher

I got Adam's number through my sister. Great recommendation. His service was prompt. His workmanship very accurate. Great customer service. Respectful of your property. I highly recommend them. Thanks Adam for your awesome service.

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RASHEED MOHAMMED from Woodbrdige
RASHEED MOHAMMED from Woodbrdige
1 review York, ON
10/10

Basement Leak

We had a major crack in the foundation wall of our basement. I call Original Plumbing Co. and Adam came out and gave a quote that matched what my budget would allow. His customer service skills are great and his guys were on time and finished the waterproofing without any hassle and cleaned up when the job was done. I would use them again for sure!

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Company Response

Hello Rasheed, thank you for your review. We are glad that you were happy with our service. Our customers are the most important part of our business therefore customer service is very important to us. We look forward to working with you again!

Ryan from Brampton
Ryan from Brampton
1 review Brampton, ON
10/10

Toilet replaced and leaks fixed

Adam did an amazing job with replacing our toilet with a dual flush efficient one. He also fixed minor leaks and a valve that kept running for no extra charge!!! I had quotes from 3 other companies and Adam's price was the best! He was professional, on time, and friendly! He even cleaned up the site the way it was before he came (that includes disposal of my old toilet, the box of my new one, etc)! A++ and would definitely use his services again + highly recommended! Thanks for the great and friendly service!

2 of 2 people found this review helpful.
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Company Response

Thank you for your review Ryan. We are glad that you were so pleased with our services. It is our goal to make our customers happy therefore we will go above and beyond to do so. We hope that we may be able to help you in the future if you have any other issues.

William from Etobicoke
William from Etobicoke
1 review Newmarket, ON
10/10

Waterproofing

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I called the Original Plumbing Co a crew of 4 guys came in to do an internal drainage system they were very polite and professional and they helped to explain how the system was going to work. Removed and reinstalled my water heater without any additional costs. After the work was completed the job site was clean. The pump they installed came with a backup sump jet that runs off of the water main which saves me hydro usage, at no extra cost. Perfect service. If you need waterproofing done on your house I recommend these guys.

2 of 2 people found this review helpful.
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Company Response

Hi William,
Thank you for your review. We always strive to make our customers happy and that means being honest, professional and putting in any extra effort needed. We look forward to working with you again.

Hania from Etobicoke
Hania from Etobicoke
1 review Smithville, ON
10/10

Waterproofing

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I noticed some water leaking in my basement wall, I called up a couple contractors to get some quotes. I then reached the Original Plumbing Co and Adam explained to me why I had water problems, my blocks were pushed in the wall causing numerous cracks. I chose the Original plumbing Co. because of their knowledge of the situation and they pushed out the blocks and reinforced the walls. They were very honest, professional, and reasonably priced. They arranged an electrician to put in an outlet for the sump pump and moved the hot water tank off the wall in order to do the work without me having to look for and hire several contractors. I was extremely pleased with their honesty and workmanship.

3 of 3 people found this review helpful.
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Company Response

Hello Hania, thank you for your review. Because we offer multiple services such as plumbing and waterproofing our great team is able to work more efficiently. Since we have all in-house employees, you do not have to worry about outside contractors coming in who may not perform to expected standards. We pride ourselves on being honest and performing with high standards. Thank you again and we look forward to working with you in the future.

Christine from Etobicoke
Christine from Etobicoke
1 review Etobicoke, ON
10/10

Leak

I discovered a leak in one of my pipes under my bathroom sink , so after calling a few plumbing companies I came across 'The Original Plumbing Co'. The office administration was very professional and polite , quick to contact the plumber to come help me with the leak. The plumber then showed up within 40 mins and was very friendly, helpful and professional. He was able to replace my pipe and charged me a very good price. I also really liked that after the job was completed , the office administration called me and followed up , asking me if I was satisfied with their service and thanking me for my business. I highly recommend this company to everyone .

2 of 2 people found this review helpful.
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Company Response

Thank you for your review Christine, we are happy that we were able to fix your leak for you. Our customers are the most important part of our business, therefore customer service and making our customers happy is very important to us. If you have any problems in the future do not hesitate to call we will be there!

Stanley from Toronto
Stanley from Toronto
1 review Old Toronto, ON
10/10

Plumbing

I noticed water in my basement. I thought it was a waterproofing issue. I called several waterproofing companies to get quotes. Then I called the original plumbing co. I am extremely happy with the honesty and professionalism. It happened to be that I didn't have a foundation leak like the other companies mentioned that was wrong.
I had a big gap in my cast iron plumbing stack. Adam was very professional and quick to address and fix the problem.

3 of 3 people found this review helpful.
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Company Response

Hello Stanley,
Thank you for giving us the opportunity to do the work for you. It is our goal to always be honest with our customers and to properly assess and fix the issue the first time. We look forward to working with you in the future.

Steph from Mississauga
Steph from Mississauga
1 review Mississauga, ON
10/10

Leaky toilet

My main floor toilet was leaking into my basement. So I called The Original Plumbing Co. The plumber came within 2 hours as promised. He quickly assessed and fixed the problem for me. I was very happy with this company as they came quickly, the plumber was friendly and I thought the price was fair. I will definitely be calling them if I need a plumber in the future

3 of 3 people found this review helpful.
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Company Response

Hello Steph,

Thank you for your review. We are happy that we had the opportunity to fix your leaky toilet for you. It is our goal to do whatever it takes to please our customers, because without you we would not exist. We look forward to hearing from you again!

Connie K.
Connie K.
3 reviews Old Toronto, ON
10/10

Shower plumbing

I called over 20 companies until I found The Original Plumbing company. The office staff was very friendly and courteous and they were able to send me a fantastic plumber 2 hours later. The plumber (Adam) fixed the problem my horrid contractors did - Adam fixed the leak, bought the proper parts that met the condo code, and sacrificed his personal schedule to do this on time. He even followed up by phone and answered my questions after hours. Definitely will use their services again.

3 of 3 people found this review helpful.
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Company Response

Thank you for your review. We are sorry that you you had a bad experience with your contractors unfortunately there are a lot of contractors out there who like to say they know how to do everything, take advantage of people and do horrible work, but we are SO happy that we were able to fix the leak for you! We are always willing to go above and beyond for our customers as you are the most important part of our business! We look forward to assisting you with any needs you may have in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Original Plumbing Co.

Servicing the Greater Toronto & surrounding areas, with over 18 years experience in the plumbing industry. At The Original Plumbing Co Inc. our customers are the most important part of our business and we pride ourselves on providing responsive competent and excellent customer service and workmanship to ensure complete satisfaction. ...
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