We are in the Convent Glen area of Orleans. Called the company a couple of days after a large (51 cm) snowfall and after getting some outrageous quotes from other companies. Joel came within a few hours and did a thorough job. The machines dispersed the snow without leaving large mounds that block visibility. He used a shovel in hard to reach areas. Very polite service, and reasonably priced considering the snowfall and other price gouging quotes from some other snow removal services. Will call on them again!