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Shawn Snider in Ottawa
Shawn Snider in Ottawa
4 reviews Ottawa, ON
10/10

Outstanding Customer Service and Craftsmanship

We are in the process of finishing our basement - we did the framing and hung the drywall, but past experience told me to hire a professional to do the messy and difficult work - the mudding, taping and sanding.

For this stage in the project, it was mudding taping and sanding the entire exterior walls of the basement (including around four windows), and one-side of the interior walls for six or seven rooms, plus several bulkheads. All in, it was a huge job - a very large basement approximately 1700 square feet in size.

I did an extensive amount of research, received multiple quotes, and we selected Call Jamie to do the work. While his quote was right in the middle of the range we received, I was incredibly impressed with his communication and customer service - he was the only one that offered to come out and check out the job in advance, introduce himself, and give us some background on his experience, processes, what and when to expect the job to be started and completed.

Jamie's quote was timely, fair, and inclusive - and his cost on materials was less than I could buy them for myself. Start and finish dates were scheduled and he was timely and very professional.

But, what I can't speak highly enough is his craftsmanship.

When we installed the drywall, the job was good, but not great. By that, there were some imperfections in corners, and the drywall around the windows needed a lot of love and some raw talent to clean up with mud and tape. Jamie's extensive experience in mudding was evident - the job looks superb, and even after a full coat of primer we only have a few very tiny imperfections to correct - astounding given the size of the job. Truly a remarkable talent - one of the best drywall experts I've ever worked with. Best of all, Jamie delivered this project entirely on time, and exactly at the price quoted.

And one final note - he uses a set of tools designed specifically for drywall, one of which has a large vacuum attachment. In my experience, sanding is a nightmare with the dust. While there was still some mess (that he cleaned up), I was blown away with how little dust was created for a project of that size.

We have another large drywall project coming up - all of those rooms need the other side of the walls done once the insulation is completed, as well as the entire ceiling for the basement - you can bet we'll be using Jamie again. I'd happily recommend him to anyone looking for drywall work.

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Company Response

Thanks for the awesome review! It was my pleasure taping and mudding your basement. Your Dad was great company. I look forward to your next job upcoming soon. Have a great day.

Jamie