An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
We had the unfortunate experience of having our main sewer line back-up (no thanks to the City of Calgary) resulting in some water damage in our basement bulkhead and guest room walls. Originally we had scheduled Jamie to complete the insulation, vapor barrier, drywall patching, and painting repairs but unfortunately one of his trades had quit on him during the week we were scheduled to complete our repairs. Jamie did call me personally to apologize and indicated he was trying to find a replacement but did not want to compromise his quality for the sake of fulfilling our schedule; so we had to source another contractor to complete our repairs. After 2 FAILED attempts to do so; and 2 months of delay, we went back to Jamie again in hopes that he would be able to finish the incomplete/shoddy work that our original contractors had done. Thank goodness he was available this time and finished the work in 3 days time. Jamie was on-time, professional, and clean with our repairs as compared to the other contractors that we had dealt with he was AWESOME. Should we ever require any further drywall and painting repairs in the foreseeable future, Jamie would be our first and only call.
- Company Response
thank you for the work Vince. Happy holidays. I'm glad the final result was what you were looking for.