Appliance Repair Toronto

On about 17/18 of November 2016 my 6 year old GE Cafe stopped working. I went online to research appliance repairs as I am aware of the horrible reputation this industry has and did not want to get burned. I read many reviews and saw On Demand Appliance Repair ODAR had some good reviews and their website promised same day service, so I called the company. They said the earliest they could come was the next week and since it was nearly the weekend I thought that wasn't great but we could wait a few days so I agreed. A company rep arrived on November 21 and checked a few things and said my compressor, evaporator were shot and needed replacing for $1500 taxes in. I wasn't pleased with this high quote but he explained the GE Cafe parts are very expensive so I agreed. He demanded 50% payment up front and I paid him. He then said he was the sales guy and the repairman would arrive shortly. It took 2 weeks for two reps to show up. Both very nice but only installed the compressor and said they not told to install anything else; and with a hole in the evaporator of course the fridge didn't work. Since they didn't have the evaporator they left. I called so many times to the company and couldn't get an explanation. Staff apologized but could not explain why things were so off the rails. Finally I received a call to advise the repairs would be completed 2016 12 16 and the repairman would arrive between 8am-10am. I took another day off work (3rd time) and again no show. After expressing my sheer frustration to the company over the phone that no one had arrived they said they would look into it. Stressed, I received a call at 1pm saying the repairmen would show up shortly. They again showed up with the part and were very nice though had no explanation why it has taken nearly a month to repair my fridge when their internet site says same day repairs. The fridge is now working( paid the full $1500) but the one day service their ads promise turned into a nearly one month nightmare. Nice technicians but simply a zero on all other factors.