Called Two Small Men with Big Hearts from Grande Prairie for a house move from GP to Camrose, Alberta. Talked to Barb in Calgary and she gave us a quote and assured us numerous times that the move could be done in one day with the movers coming at 8 a.m. A truck came the night before to scope out our house. The next morning, the truck was almost 4 hours late and it ended up being a smaller truck from Bill and Ben`s moving company. It turned out that they couldn't fit all of our stuff in their small truck and that arrangements had to be made to move the rest of the stuff down at our expense. We were told by Barb in Calgary that we were required to cover the added expense of renting a trailer and paying for loading and unloading hours and fuel surcharge. We waited about 12 hours to hear from them when we could expect our stuff and finally called Keelan, the Grande Prairie contact as they had not made arrangements to get into our garage to load up our stuff. As of now, the items are to be shipped down tomorrow and we can expect to pay around $1500 extra to get our stuff.