OSIM

Furniture
Richmond BC V6X4J7
Write a Review
Write a Review
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

0%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Review for OSIM

Average customer rating:
2 10 (1 reviews)

Sort by

BM in Vancouver
BM in Vancouver
9 reviews VANCOUVER, BC
2/10

Massage chair repair

OSIM specializes in massage chairs. Recently we hadto contact them to request service for our massage chair in which the warranty has expired. We ended calling 3 times 3 days in a row, and was told the manager will call us back. A week later, we finally called again when we never heard back and the service repairman called us shortly after. One of the sales person we spoke to actually told us that they weren't sure if it could be fixed because we didn't purchase the chair recently. Aren't they all the same technogical idea?!? When the service repairman arrived, he even agreed that the employees at the storefront aren't very helpful, and he asked us to contact him directly should we require repair service I'm the future. Overall, Osim 's service was slow, no followup, not very professional.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Furniture pros in Richmond?