Allianze Power Corp

I have no hot water since 7 days , i kept on calling them 10 times, but they cant give me an appointment for technician as i am not available from 8am-4pm, as i am working and no body is at home, i understand that, then i called them again so that they can come on weekend, the customer service replied weekend is for emergency, i replied are you kidding, living in a house without hot water for 7 days that too in canada, isnt an emergency. Then he just answered, i cant do weekend for you. very poor service, now i have to take half day off to fix that.,