Carpet Deals.Ca

Carpet & Rug Retailers
1515 North Service Road Burlington ON L7P 5C7
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69%

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Reviews for Carpet Deals.Ca

Average customer rating:
7.5 10 (16 reviews)

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Michael
Michael
0 reviews Cambridge, ON
0/10

DO NOT USE CARPETDEALS.CA

The were late to the job did not complete order was short material quote was incorrect billed me extra took weeks to get an install bad communication difficult to reach agents carpet notthe same colour as sample

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Bill/Cheryl
Bill/Cheryl
0 reviews Mississauga, ON
10/10

Carpet replacement

We needed our living room and stairs carpet replaced on a specific date and Carpet Deals were able to show us samples, offer a great price and install the job within 2 days! The carpet is beautiful and the job was quick and professional. We highly recommend them!

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Company Response

Thank you Bill and Cheryl! We are happy that we met your expectations and that you are satisfied with our work.
Looking forward to working with you again!

Sam i.
Sam i.
0 reviews Lincoln, ON
10/10

Carpet install on the basement stairs.

Amazing!!! $400 cheaper than a local contractor’s quote. Quick, clear communication on all aspects of putting the deal together. Great guys on the install. On time, clean and polite. I know where I’m going for my next flooring project.
Thanks Scott and Team

1 of 1 people found this review helpful.
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Company Response

Thank you Sam! We are so glad to hear that you had a great experience with our team. Looking forward to working with you again in the future.

Private User
Private User
Private User reviews Niagara On The Lake, ON
0/10

I liked the carpet but they ruined all my baseboards.

The guy who came to measure said there might be a few marks on my baseboards but I was shocked after when my baseboards were ruined.
Also the baseboards they put down on the new flooring in the front hall was not even cut into the corners at angles.

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Company Response

We are sorry that you are not happy with our work. Our goal is always to provide a great experience for our customers, so we truly apologize that this has not been the case for you. Please give us a call at 905-639-2902 or email us at info@carpetdeals.ca so that we can work with you to rectify this situation.

Christine in Burlington
Christine in Burlington
1 review Burlington, ON
10/10

carpet installation

I had my whole upstairs done, and the whole basement. Steve came both times and was very professional and in and out! Installation for both was a couple of days later. no hassle, no worries. Installation guys were great guys! Highly recommend Carpet Deals to anyone. You wont be disappointed.

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Company Response

Hi Christine! We strive to provide a great experience for our customers, so it is nice to hear that we are succeeding. Thank you for your review and your recommendation, it means a lot to us. We hope to hear from you next time you have any flooring needs.

MM in Kitchener
MM in Kitchener
1 review Kitchener, ON
2/10

Carpet, terrible underlay, vinyl planking already lifting and separating after 10 months

Not impressed at all! You get what you pay for. Very poor underlay under the carpeting. Poor installation. Nails on our carpeted stairs poking through the carpeting. Vinyl planking in my office is 10 months old and lifting and separating. We are VERY disappointed.

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Company Response

Hi MM, Please contact our installation department and we will be happy to resolve any issues with the installation. I did verify on the paperwork that you had inspected the work and were happy with the install initially. If you discovered an issue after the installers left, and nails poking up is defiantly an issue, we want to come back and fix it. As to the vinyl plank, it should not be lifting and separating, any vinyl plank we sell would be warrantied against what you are describing, again, please contact us so we can resolve this for you.

Private User
Private User
Private User reviews Toronto, ON
10/10

Vinyl Tile and Carpeting 1.5 floors

Homestars reviews led me to this company. Very satisfied from beginning to conclusion. Wayne, Sales Rep, was true professional. Managed by internal team to install date.
The installation team for Vinyl flooring was incredible. Perfectionist - ask for Ismael he wanted to make sure everything was done properly and to our complete satisfaction.
The carpet install was simple in comparison aside from working on tight spaces with furniture. The support staff worked out a timing issue on the carpet install to our satisfaction. A FULL Service company - able to deal with challenging installs at a competitive price. Just about everything was included, moving furniture, noses, moulding, disposal. Thanks very much for your services.

1 of 1 people found this review helpful.
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Company Response

Thank you so much for taking the time to write this review. We work hard to make sure our customers are happy and really appreciate feedback to show us we are doing things right.

David from Toronto/Mississauga
David from Toronto/Mississauga
20 reviews Toronto, ON
7/10

New basement carpet

Let me start by saying for the price, I dont think you will find many places that can match product and i stallation for under $400.00. We are happy with the carpet because its in the basement BUT if it was on a main floor or bedroom, I would have complained. Carpet is not cut right to the edge of trim in all areas and is not a quality installation. For the kids room and price though - I will call tjem back all day long. For anywhere else in the house, I’ll pay more and go elsewhere.

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Company Response

I agree there are not many companies that can match our pricing, but please if the install is not perfect call us back so we can take care of it. Our installers are professionals and we expect any work they perform to be nothing but perfect.
CarpetDeals.ca

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Carpet Deals.Ca

CarpetDeals. ca offers high quality, affordable and stylish carpet to suit any style and budget. Successfully servicing Southern Ontario since 1986, CarpetDeals. ca can carpet up to 25 sq. yds for as little at $389. 00. Our pricing includes carpet, underpad and installation. Our customers shop from the comfort of ...
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