When we decided to get a safety cover for our pool three years ago, I contacted Kirk because of the excellent testimonials on his website and on Home Stars.
Kirk answered my e-mail almost immediately. He was a pleasure to deal with. He gave me a very reasonable quote and then came to measure. He installed the cover at pool closing at the time we agreed on. The installation was great and mess free. They vacuumed all the debris from the drilling of the anchors.
It has been three summers since and we just closed the pool for the year. The cover still looks great. It looks so much better (and safer) than the old tarp cover and water bags. It also made opening the pool in the spring a breeze as there are no dead leaves, worms and other debris and stagnant water to deal with.
We have had a small issue with some of the anchors not opening or closing well. Kirk came back three times including this fall to fix them without charging us. Now that is a company that stands behind its product and has incredible after sales support.
I highly recommend the Safety Cover Guys if you are looking for a hard cover for your pool.