An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
I purchased a 935 sq foot, 30+ year old condo. It really needed a makeover to bring it up to date. Home handiwork was my late husband's expertise...I needed to do some serious homework.... As is advised, I contacted several contractors for quotes. Very quickly I learned, many contractors refuse to work in a condo setting. Others never returned calls, and of those that did, were "too busy". Jim was one of the first to reply. He answered all of my questions. He listened to what I wanted, advised and reassured the finished job would be what I envisioned. After lengthy discussions, I felt comfortable engaging his company to do the extensive renovations. He knows his business and is very professional. From start to finish it was a great experience. I was confident in his work. There were no horror stories or surprises. From the quote, to the demolition, to the rebuild, there were no glitches. We talked daily. He took on the role of "Contractor Advocate", and dealt on my behalf with any issues that arose. During the weeks the job was being completed - I was comfortable enough in his workmanship and the progress, I traveled for four of those weeks. Jim sent updates and pictures of the progress. Any questions I asked, he replied in reasonable time. I am happy to say, the completed job is worthy of a spread on HGTV! ROI's craftsmanship, professionalism, and skill is evident in the quality of work that was done. The condo board and superintendent have highly praised Jim and his team. The list of criteria they provided to follow, was met and surpassed. They have suggested Jim to other owners wanting renovations in their homes. I would not hesitate in recommending ROI Renos. Kris
- Company Response
What a marvelous review. Thank you so much Kris. Condo's present very unique renovation challenges, from Condo Board restrictions and curious neighbours to material deliveries and building codes. The planning you did in advance of hiring us made everything go very smoothly. Thank you again for the opportunity.