Element Fence

Daniel & his team at Element Fence removed & installed approximately 50' of new fence at the end of our backyard. The fence was old, battered and deeply in need of replacement. Our experience with him and the team was EXCELLENT for multiple reasons. PRODUCT KNOWLEDGE: He was aware of recent quality issues with brown sienna which he did not use for our installation. Instead he used green pressure treated lumber. FLEXIBILITY: Our installation date was dependent on us securing a variance from the City to build a fence higher than the bylaw permitted. We also wanted the fence installed on a day on which I worked at home so that I could be present for the install. Daniel was very accommodating in working around the variance & our schedule. INTEGRITY: Daniel came to our home to provide the quote himself. He presented well and made reference to being honest & working with integrity. It reflected in their work and my dealings with them. The team ran into issues with some undetected concrete when digging for the posts. As a result, the team had a hard time with the dig & had to space the posts at intervals different than originally planned. In discussing with Daniel he noted that he normally charges extra for more difficult digging. Instead, he noted that he is a consumer and understands business from the customer perspective. He waived any additional charges. SPEED: They tore down & erected the 50' of fence in a day. Much faster than other quotes I had received. Cleanup was quick & efficient. QUALITY - The fence looks great and we're very happy to have that extra bit of privacy. Thanks to Daniel and his team for a well done professional job. It was a pleasure working with them. We would definitely secure Element Fence's services for future jobs and would highly recommend them for your fencing needs.