I wanted my front door and surrounding trim and sidelight replaced. I was looking for something relatively simple and cheap. After talking to a couple of others I ended up going with Ted from Complete Home Handyman Services. From the beginning I was impressed with his attention to detail - he came prepared and measured everything, asked me about the details of what I wanted (type of door, handle, lock, trim, etc.) - things I hadn't even considered. At the same time he was able to recommend what would work best based on his experience since in some cases I was unsure of the different options.
The quote he came back with was a little higher than I expected (and higher than the ballpark estimate he had given me). I asked him to try and find a cheaper option and he was able to reduce the price by a bit but made it clear that if I went any lower I would be getting a poorer quality product. I like that he made this clear rather than just substituting a worse product because I probably wouldn't be able to tell the difference. Finally I agreed, gave him a deposit and set a schedule.
On the day of the job as well, Ted and his partner worked extremely efficiently. They were very good with not damaging any of the walls while taking out the old door - I didn't even have to do any touch-ups to the surrounding painted walls. They put down a drop cloth while working and cleaned up everything after themselves. They were done within the day as promised and the door works beautifully. I'm very satisfied overall with the workmanship and the door is exactly as I wanted. Throughout the process Ted was extremely professional.
- Approximate cost of services:
- $3,500.00
- What could this company do to improve their services?
- Try to have a faster turnaround time on giving quotes.