You know the stories about the guy who had to get his 23 y/o furnace replaced while he was away during March Break because the cat sitter came in and found the house at 14 degrees?
Well, statistically speaking, you should be fine, because it happened to us, for crying out loud... ;p
We knew this was coming, and we were planing to get the whole thing replaced in September... but really!?
Anyway, Reliable Home Environment came to our place a year ago to inspect our fireplace fan, so they were on my shortlist when I realized that I needed someone to came in and see what was going one.
Within 2 hours a technician was on site and was able to answer all my questions over a voip call from the lobby of the hotel where I was.
Within 24 hours (okay, maybe 28!) the whole system was replaced, and knowing that I was kind of wasting my holidays thinking about the furnace situation, I received an awesome email that went as follows :
"This is John, the owner of Reliable, don't worry until you get home. Enjoy what is left of your holiday. We will touch base when you get back. We got this!"
So I got myself another mojito, and we managed the details when I got back.
Everyone was awesome, the job was well done, Many thanks once again!
Will deal with them again in the future,