Our 16 year old furnace was slowly giving out and our 16 year old central air was close to end of life as well, so we decided to shop around. We received 3 quotes and decided to go with Reliable since they were willing to match the other lowest quote and were the most genuine. It also did not hurt that they were Costco certified installers.
Besides the replacement we wanted to move our air conditioner from our back yard to the side of our house (to save on noise), have a humidifier installed, have a return installed in the basement, and make some adjustments to the duct work in our furnace room. They included all of our requests to the invoice at no extra charge.
On the day of the installation (with snow still on the ground), they worked diligently getting the new furnace installed, the new AC installed on the side of the house (with a new sound dampening platform), the old AC removed, the return installed, a new smart thermostat installed, and the duct work fixed quickly and professionally. They were extremely friendly and were not afraid to answer questions. The new units are also incredible - the furnace is whisper quiet, and the 2-stage air conditioner runs extremely quiet (though is quite large!).
I would strongly suggest them (and Lennox!) to anyone looking for new home heating and cooling solutions.
- Company Response
Thank you very much for your kind words. We are striving to be a leader in our industry and have trie our best to hire amazing people AND to pay them well in the marketplace because quite frankly, they do a great job and are prideful in their work. They understand that their name is on the company tag that get put on there at the end of it all. Please let us know if there is anything that we can do to tweak your system for more comfort, that might require a revisit after the install. Our relationship starts with a great sales and a great install....we've got a decade to show you that were here for you 24/7!