TerraBurst Inc.

Plumbing
Calgary AB T2M 0K3
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Plumbing
TerraBurst Inc.
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96%

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Reviews for TerraBurst Inc.

Average customer rating:
10 10 (21 reviews)

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Stan in Calgary
Stan in Calgary
1 review Calgary, AB
10/10

Exceptional performance from the team at TerraBurst.

The team led by Clay and Ian exceeded our expectations as they replaced our water line from the city valve into our house. They showed up when they promised, excavated only on the grass (no concrete replacement required), were impeccably clean inside the house and other than the clay/soil placed back in the excavation hole, you wouldn't even know they were here! But we do know they were, as our water pressure is back at close to 90 psi! Highly recommend this team of professionals. Clean, competent and courteous!

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Private User
Private User
Private User reviews Calgary, AB
10/10

collapsed sewer pipe and root infestation

We were unable to drain any water, toilet included, we needed help and fast. That is exactly what TerraBurst brought to the table. Top shelf workmanship, with first class, next day service. Our thanks to Ian and his crew.

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Company Response

Thank you for taking the time to write a nice review and for giving us 10 stars. We appreciate it and will pass on your words to the crew!

Peter in Calgary
Peter in Calgary
0 reviews Calgary, AB
10/10

Honest advice

After a back up of our sewer lines, I discovered that I may need a sewer line replacement. I contacted Terraburst to find out about trenchless replacement. Clay scoped the lines and yes there were low spots, 2 backups in 25 year he recommended regular cleaning. Not a $15K replacement. Thank you for your honesty... Peter Pasmore

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Barry in Calgary
Barry in Calgary
1 review Calgary, AB
10/10

Easy Peasy

The February deep freeze of 2019 wreaked havoc everywhere around Calgary without remorse. One of my commercial properties' sewage lines had frozen solid and caused a lot of problems. after further inspection , we found the line to have a sag so I went on the hunt to find a solution. I called Terraburst and spoke to Colin who gave me the most factual and honest answers to my problem and solutions to mitigate it until the spring thaw to help save money on excavation costs. When the conditions were right, his team of professionals swooped in and got this done in half the time they had proposed. Their operators skillfully excavated this project and also saved me money by not damaging concrete or asphalt. Courteous, on time and very professional is the best way I can describe the crew. Thanks again to Colin, Clay, Erica and the gang. Your company definitely sets the bar high.

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Company Response

Hi Barry,
We're blushing over here! Thank you for taking the time to write such a thoughtful review. We try our absolute best to ease the stress and the cost for our customers - we're thrilled that we could deliver for you (especially during such a nutty winter cold spell!). We'll be sure to pass along this feedback to our crew as well. Cheers!

Lisadraper in Calgary
Lisadraper in Calgary
1 review Calgary, AB
10/10

Sewer repair

Terra Burst was very professional and very proactive since the first time I contacted them about a broken sewer line, it was a very stressful time however from day one my mind was put at ease working with the staff at Terra burst was a breath of fresh air all work was completed As soon as possible and what work couldn’t be complete due to weather conditions was completed after as promised . Would recommend Terra Burst above all .

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Company Response

Hi Lisa,
We're grateful that you have taken the time to share your thoughts with us. Nothing makes our day like a happy homeowner! Thank you for such a positive review - we appreciate it so much!
- Colin

Eric in Calgary
Eric in Calgary
1 review Calgary, AB
9/10

Sewer and Water Line Replacement

Quick, solid installation, friendly contractors. Not 10/10 because they were a bit messier in the house than I would have liked, but our basement was dirt, so... with dirt inside and out, it's to be expected, maybe?

Based on other quotes TerraBurst was competitively priced and about 1/3 of the time taken - our house wasn't without water or sewer except during the day while we were at work (when it didn't matter).

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KATaylor
KATaylor
1 review Calgary, AB
10/10

Sewer pipe replacement

Crew did a great, and clean, job replacing my sewer pipe. They were very polite and good to deal with. When they had to come into the house they didn’t leave a mess. When they finished in the yard they did a great job cleaning up after themselves too.

Overall they told me exactly when they were going to do and how long it would take. They delivered exactly what they said.

The initial assessment was also handled in a very professional manner. I wasn’t sold things I didn’t need. It really took the stress out of this very stressful process.

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Company Response

Hi Keith,
We're delighted to be able to remove some of the stress for homeowners! Thank you for taking the time to share your thoughts on our work - very much appreciated.

Dale in Toronto
Dale in Toronto
2 reviews Calgary, AB
10/10

Water line break repair

I called TerraBurst and they came the very next day. The completed the job in one day and were very professional!
The guys put down drop cloths and cleaned up everything before they left.
They guys were very courteous and kept me informed all the way through the process.
I would definitely recommend them to anyone!!!
Great Job!!!

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Company Response

Hi Dale! Not sure why it says you're in Toronto, but it sure was a pleasure working with you here in Calgary. It was kind of you to take the time and write about your experience with us. Thank you for your recommendation!

Private User
Private User
Private User reviews Calgary, AB
10/10

Sewer Piper Trenchless Replacement

Using Terraburst to trenchlessly replace my compromised sewer pipe was the most inexpensive and quickest professional method I found in Calgary. Tree roots had pierced over 4 feet of the "no-corode" sewer pipe. Since failure had not occurred yet, Colin explained that this pipe was still suitable for the trenchless replacement. I booked the date, the 4-man crew arrived as scheduled, and after a 12-hour day, they finished the job including clean-up. I was left with a new sewer pipe (with a back-water check valve), a new cemented hole in my basement and a small, shallow hole in my front yard. This is a very professional group of people, from the owner Colin to the crew, who were hard-working, knowledgeable, and expert at their jobs. I only had to replace some sod into the newly-compacted hole.

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Company Response

Hi there! Thanks so much for taking the time to write a review for us. We appreciate your kind words! ~ Erin Acuna, VP, Internal Operations

Shona in Calgary
Shona in Calgary
1 review Calgary, AB
10/10

Sewer and Water Line Replacement

We had Colin Reardon of Terraburst replace our sewer and water line in May, 2017. Colin explained our options, answered all of our questions and was very professional. Colin and his crew arrived at 8 am, worked efficiently and was done the job in one day. They did such a great job - you can't even tell they had been here. We would highly recommend Terraburst for their excellent service!

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Company Response

Hi Shona,

We really appreciate you taking the time to share your thoughts on our work - thank you! It was a pleasure working with you as well.

Erin Acuna, VP, Internal Operations

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about TerraBurst Inc.

Trenchless sewer & water isn't just an added service - it’s our only service - and TerraBurst is the only company in town that provides a "no surprises" experience. Every time.

TerraBurst overcomes the challenges of traditional sewer & water repair - ugly trenches, destroyed landscaping and massive costs - by using the industry's latest technology. With TerraBurst, your yard, your garage (and your investment!) remains intact, while keeping costs at an absolute minimum.

We pride ourselves on being Alberta’s best, and exemplifying what it means to be honest and forthright, while redefining quality and paying attention to detail. Our crew is comprised of construction superintendents, heavy equipment operators, Journeyman plumbers, project managers, and all-around standup guys (and girls!). Rest assured you’ve selected the best team in Western Canada for your trenchless project.

CATEGORIES
Plumbing and Drainage Contractors
SERVICES
Sanitary Pipe Burst Water Service Pull Open Trench Repair & Spot Repair Trenchless Point Repair Water Main Repair Sanitary Main Repair
SPECIALITIES
Sewer & Water Pipe Repairs
WEBSITE
http://www.terraburst.ca/
PAYMENT METHOD
Credit card, cheque, e-transfer, wire transfer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
30 years on pipe bursting projects
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