We were introduced to Natalie Herman by Home Depot. She came to our house to understand our needs and our project. She showed us samples of materials and recommended a GTA-based manufacturer's product. Within a week of Natalie's visit, she sent out our installer, Leon, who took precise measurements and ensured the style and configuration would suit our windows. The finished product arrived 3 weeks later as promised. Leon installed the shutters in an hour's time. We love the new look of our living room windows! The whole process was smooth and painless. Thank you for a great job, Natalie and Leon.