Attic Pros topped up our existing insulation on June 11, 2023. In the original quote they expressed the importance of installing baffles (very important the quote said) between the trusses to the soffit so airflow would be maintained through the attic and would make a big difference in cooling the house on hot days. However, after completion of the job we didnt notice much, if any, difference in the temperature in the house on hot days. It was still very hot. I asked them about this problem and he said asphalt shingles are usually the biggest problem when the attic temperature stays hot. He then went on to say that we should install power roof vents in each of our two attic spaces with thermostats to remove excessive heat from the attic. Knowing the importance of airflow in the attic, I investigated further by removing a piece of soffit from the outside of the house only to find that the original contractor of the house had covered all the spaces that should have been open for ventilation to the attic with buffalo board completely sealing of any ventilation opportunity to the attic.
I feel that an attic insulation contractor such as Attic Pros specializing in this line of work would have seen that the space for air flow was covered, and he should have informed us immediately but he chose to ignore that fact and blew in the insulation anyway. He did take one picture of a slot of light between one of the trusses , but I think he must have removed the board in order to take that picture. The trusses on either side of the one that had light showing through were dark so there was obviously no air flow between those trusses because they were blocked off by the buffalo board.
We now have to bring in a contractor to remove the soffit so he can remove the buffalo board to provide ventilation to the attic. He then has to replace the old soffit or install new soffit.
Shawn seemed very honest and professional from the time he first came to look at the job right to completion of the job. However, after we removed the soffit and discovered the blocked spaces we have tried to contact him several times and he has been unresponsive.