What an exceptional experience. I found Pro-Loc through HomeStars, and after meeting with Paul for an initial consultation, it was clear that everything said about Pro-Loc was true. Paul had great ideas, knew his product, and was very clear and open with his pricing. They started when they said they would, kept the property clean, and finished on time. All this was great, but the most important thing about Paul and his team, was how they stood behind their work. One year after the initial install, some stones came loose - Paul and team came back without hesitation and put in extra effort to make sure everything was 100%. I highly recommend Pro-Loc and would use them again in heartbeat.
- Company Response
Thanks Kevin! I know it was a bit of an issue dealing with discontinued product for your warranty problem, but we try our best to fulfill our initial promises to you, and you were great to deal with through the problems and the eventual solutions! Hope you and your family are well!