We were very happy with the service and quality provided by Pro-Loc. We found out about them through a recommendation, and quickly found out why they were recommended. They were extremely patient throughout the process, as the walkway involved getting support of our neighbour, and we weren't exactly sure what we wanted. They had excellent suggestions as to what would look best, and the prices were reasonable without sacrificing quality. Most importantly, we are very happy with the end product, as it looks great, and we wish we had done it years earlier. They even came back to replace a couple of the stones after receiving payment, showing how important customer satisfaction is to them.
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- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?